Mandarin Oriental Lutetia, Paris

Luxury palace with 2 restaurants and full-service spa

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Deluxe Room, Balcony (EIffel ) | Balcony view

Family Suite | 1 bedroom, premium bedding, memory-foam beds, minibar

1 bedroom, premium bedding, memory-foam beds, minibar

Hotel Lutetia sits just steps from the Louvre Museum, offering a quiet retreat complete with a welcoming terrace and library. Guests can book rejuvenating spa treatments or join yoga classes at the on-site health club.

VIP Access

Wonderful

Popular amenities

Hot tub
Pool
Bar
Parking available
Pet-friendly
Spa

฿58,331 total

includes taxes & fees

15 Nov - 16 Nov

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Room options

Check availability for these dates

Tonight

Oct 31 - Nov 1

Tomorrow

Nov 1 - Nov 2

All rooms

1 bed

2 beds

3+ beds

Showing 39 of 39 rooms

Deluxe Suite

Sleeps 3

Grand Room (Superior)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room, Balcony

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room, Balcony (EIffel )

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Junior Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed OR 2 Single Beds

Junior Suite, Balcony

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed OR 2 Single Beds

Suite (Lutetia)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed

Deluxe Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 4
1 King Bed

Suite (L'Atelier)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed

Suite (Amour)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed

Suite (Litteraire)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Family Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 4
1 King Bed and 2 Single Beds

Family Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 5
1 King Bed and 2 Single Beds

Grand Suite (Lutetia)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

1 bedroom
Sleeps 5
1 King Bed and 2 Single Beds

Grand Suite (Litteraire)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 4
1 King Bed and 2 Single Beds

Suite (Parisienne Isabelle Huppert)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed

Suite (Josephine Baker)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Apartment (St Germain by Coppola)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed

Apartment (Eiffel)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed

Apartment (Rive Gauche)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 3
1 King Bed

Grand Suite (Josephine Baker)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 4
1 King Bed and 2 Single Beds

Grand Apartment (Rive Gauche)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 5
1 King Bed and 1 Queen Bed

Superior Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

Sleeps 2
1 King Bed OR 2 Single Beds

Grande Superior Room

Sleeps 2

Deluxe Room

Sleeps 2

Junior Suite

Sleeps 2

Junior Suite With Balcony

Sleeps 2

Deluxe Room With Balcony

Sleeps 2

Eiffel Deluxe Room With Balcony

Sleeps 2

L'Atelier Suite

Sleeps 2

Suite Amour

Sleeps 2

Suite Litteraire

Sleeps 2

Lutetia Suite

Sleeps 2

Family Suite

Sleeps 4

Family Room

Sleeps 4

Grand Suite Litteraire

Sleeps 4

Grand Lutetia Suite

Sleeps 4

Superior Room

Sleeps 2

About the area

45 Boulevard Raspail, Paris, 75006

What's nearby

Luxembourg Gardens - 15 min walk - 1.3 km
Louvre Museum - 16 min walk - 1.4 km
Notre-Dame - 14 min drive - 1.6 km
Champs-Élysées - 14 min drive - 2.7 km
Eiffel Tower - 20 min drive - 5.3 km

Getting around

Sevres Babylone Station - 2 min walk
Paris Montparnasse 1 Et 2 Station - 16 min walk
Roissy - Charles de Gaulle Airport (CDG) - 57 min drive

Restaurants

‪Le Café de la Grande Épicerie - ‬4 min walk
‪Les Oiseaux - ‬2 min walk
‪La Table - ‬4 min walk
‪Le Babylone - ‬3 min walk
‪Sip Babylone - ‬1 min walk

About this property

Mandarin Oriental Lutetia, Paris

Luxury family-friendly palace near Les Invalides

Near Luxembourg Gardens and Louvre Museum, Mandarin Oriental Lutetia, Paris provides a terrace, a hair salon and a library. Indulge in a body wrap, hydrotherapy and a Swedish massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes and Pilates classes are offered at the health club; Mandarin Oriental Lutetia, Paris also has dry cleaning/laundry services, 2 bars and a 24-hour business centre. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.

Other perks include:

An indoor pool and a children's pool
Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
Babysitting (surcharge), tour/ticket information and a porter/bellboy
Multilingual staff, wedding services and massage treatment rooms

Room features

All 184 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as heated floors and pillow menus.

Other conveniences in all rooms include:

Hypo-allergenic bedding and memory foam beds
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with premium channels
Wardrobes/cupboards, heated floors and childcare services

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Mandarin Oriental Lutetia, Paris is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Similar properties

Pool
Hot tub
Spa
Pet-friendly

฿55,242 total

includes taxes & fees

14 Nov - 15 Nov

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Valet parking on site (EUR 50 per day)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 44 to 58 per person
2 bars/lounges
2 restaurants

Things to do

Children's pool
Fitness classes
Full-service spa
Health club
Hot tub
Indoor pool
Library
Pilates classes
Sauna
Steam room
Wine tasting room
Yoga classes

Family friendly

Children's pool
In-room babysitting
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Conference centre (8,611 square foot of space)
Meeting rooms

Outdoors

Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Assistive listening devices
Braille/raised signage
Front entrance ramp
No lift
Pool access ramp on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

1 building
7 floors
Banquet hall
Built in 1910
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Pay films

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Minibar

More

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Heated floor
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night

Service animals are welcome, and are exempt from fees

2 total (up to 5 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 150.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 15.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately EUR 44 to 58 per person
Valet parking fee: EUR 50 per day
Pet fee: EUR 50 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Pool access available from 9:00 AM to 8:30 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Lutetia Paris

Lutetia Paris

Hôtel Lutetia

Hotel Lutetia Paris

Mandarin Oriental Lutetia, Paris Paris

Mandarin Oriental Lutetia, Paris Palace

Mandarin Oriental Lutetia, Paris Palace Paris

Hôtel Lutetia The Leading Hotels of the World

Hôtel Lutetia

Frequently asked questions

Does Mandarin Oriental Lutetia, Paris have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to 8:30 PM.

How much does it cost to stay at Mandarin Oriental Lutetia, Paris?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Lutetia, Paris on 15 Nov 2025 start from ฿51,961.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Lutetia, Paris pet-friendly?

Yes, Mandarin Oriental Lutetia, Paris allows pets (limit 2 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mandarin Oriental Lutetia, Paris?

Valet parking is available for EUR 50 per day.

What time is check-in at Mandarin Oriental Lutetia, Paris?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental Lutetia, Paris?

Checkout is at noon.

Where is Mandarin Oriental Lutetia, Paris located?

This family-friendly Paris palace is located in a shopping district, within a 15-minute walk of Le Bon Marche, Orsay Museum and Tour Montparnasse. Luxembourg Gardens and Louvre Museum are also within 1 mile (2 km). Sevres Babylone Station and Rennes Station are within a 5-minute walk.

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Mandarin Oriental Lutetia, Paris Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

10/10 Excellent

Richard

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Simply perfect - great hotel / great staff / great location….

Stayed 3 nights in Oct 2024

10/10 Excellent

yinghsi

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and comfortable stay

Excellent service and great view.

Stayed 2 nights in Apr 2025

10/10 Excellent

Kaitlyn

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing 5 star stay! The staff were all terrific and made our trip easy and enjoyable. We can’t wait to come back!

Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - more vegan options please

Excellent hotel. Will return soon. Would love a hot vegan breakfast option.

Stayed 4 nights in Apr 2025

10/10 Excellent

William

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the hotel: the environment, the great room {and bathroom}; the wonderful, well-trained, pleasant staff; the convenience to places important to us; the bar; the general ambiance.

Stayed 3 nights in Nov 2024

10/10 Excellent

Georgine

4 Sep 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

THIS IS THE BEST HOTEL IN PARIS.

Stayed 12 nights in Aug 2023

10/10 Excellent

Philippe

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. The best hotel I have ever stayed at. Staff is amazing, food is amazing, the rooms are top notch. It does not get any better then this.

Stayed 1 night in Nov 2024

10/10 Excellent

David

10 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful and beautiful can’t describe how great this hotel is in every aspect. Level of service and the hospitality of the staff was outstanding. It will definitely be my hotel of choice whenever i visit Paris.

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing experience.

One of the best hotel experiences I have ever had. Hotel Lutetia is an incredible hotel. The team there are incredible, impeccable service. The rooms are pristine and well equipped. I would most definitely stay here again on my next trip to Paris.

Stayed 3 nights in Nov 2024

10/10 Excellent

Emilie

7 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay but I was disappointed the staff didn’t take care of the crowd outside the front entrance. It was not safe to enter through the main doors on Sunday (we would have to step in the street with incoming traffic). We had to go through the brasserie to make our way to our room. Passerby’s couldn’t safely use the sidewalk either.

Stayed 2 nights in Jul 2025

10/10 Excellent

William

24 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the ambiance, the fact that the general facility and specific room/bathroom was in excellent condition. We love the location. The staff is well trained, professional but cordial and always helpful. {they went successfully above and beyond to find an expensive scarf of mine and were prompt in fixing a small problem.} The fitness center could be a little better thought out and equipped.

Stayed 4 nights in May 2025

10/10 Excellent

Georgine

2 Sep 2023

Liked: Amenities

I love this hotel it’s expensive but ok deserved it lol

Stayed 2 nights in Aug 2023

10/10 Excellent

sean

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’m

Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

3 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is fantastic. Walkable to the main areas of interest and very close to great shopping. Also across the street from a metro station. Felt very safe. Staff is very attentive and always willing to help.

Stayed 4 nights in Nov 2023

10/10 Excellent

douglas

19 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Hotel is amazing. Expensive, but worth every penny. The staff, the decor, the rooms felt as if an unlimited budget was spent. The spa and spa pool were also 5 star - beautiful staff and architecture. Best place to stay in Paris

Stayed 3 nights in Jun 2022

10/10 Excellent

ARKADY

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 4 nights in May 2024

10/10 Excellent

Fabricio

18 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow, where to start… this is probably the best hotel experience i’ve ever had, and i do travel a lot. A historic real estate fully renovated. All is pristine. Facilities are VERY technological and modern (no Louis XIV furniture) but the frescoes on the wall and the architecture remind you are in historical Paris. Location is perfect with all the nice shops, le grand epicerie and bon marche just a few steps, without the hordes of (other) tourists. Joana at the reception made the stay even more special with a tour of the property and some special tips, as well as kindness that you wouldn’t expect! Proper restaurant and beautiful bar. Not a cheap hotel but it was worth every penny.

Stayed 2 nights in Jun 2022

10/10 Excellent

brant

31 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the spa one afternoon - very clean and relaxing. We had lunch in the bistro which was great. We are not big breakfast eaters so I cannot comment on hte breakfast but expect it was excellant

Stayed 5 nights in Oct 2025

6/10 Okay

Verified traveller

16 Jun 2025

Liked: Cleanliness, staff & service

お部屋の天井が低い。

Stayed 4 nights in Jun 2025

10/10 Excellent

Danny Juan

12 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent team. Would go there again without a doubt

Stayed 10 nights in Aug 2022

10/10 Excellent

Natalia

17 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo

Stayed 3 nights in Jul 2022

10/10 Excellent

MARIA CHRISTINA

13 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente! Já havia me hospedado antes da reforma e já era ótimo! Agora está incrível! Amo essa região em Paris, menos turística, mais tranquila, mais chic!

Stayed 5 nights in Apr 2022

4/10 Poor

Douglas

5 Mar 2022

Disliked: Cleanliness, amenities

This hotel is an extremely poor value. The common rooms were quite nice but the rooms themselves were quite small. The housekeeping was atrocious. But most importantly the hotel is almost chemically overpriced. Except I didn't find it funny.

Stayed 7 nights in Feb 2022

10/10 Excellent

Monica

27 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El lujo y la amplitud son excepcionales

Stayed 4 nights in Nov 2021

4/10 Poor

Thomas

7 Nov 2021

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Leider schlechter Service, enttäuschend zu 2019!

Unser erneuter Aufenthalt war leider eher sehr enttäuschend. Das Zimmer war noch nicht fertig und man sagte uns man würde uns anrufen wenn es fertig sei. Wir warteten bis ca. 16.00 Uhr und wurden auch nach 3 Stunden nicht angerufen. Die Zimmermädchen, die um ca. 17.00 Uhr ihre Runde machten liessen sämtliche Türen laut ins Schloss fallen dass dann ca. eine halbe Stunde mit Türenknallen erhellt wurde. Unsere Reservierung in der Brasserie war ebenso eine wahre Katastrophe, der Weis Wein war warm, die Mayonnaise zum Plateau fruit de mer 2 Tage alt, man bekam weder Schale zum säubern der Hände noch eine frische Servierte, das Fleisch eher zäh und zu guter letzt hat man uns dann noch die Flasche Wein doppelt berechnet. Die eigentlich schöne Bar, die wir dann besuchen wollten sei dann angeblich auch nur mit Reservierung zu betreten... als Hotelgäste, wiederkehrend... ! Sehr sehr schade... der Service, Augenmerk und Anspruch war einmal besser!

Stayed 2 nights in Oct 2021

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Junior Suite, Balcony

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Suite (L'Atelier)

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Suite (Parisienne Isabelle Huppert)

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Suite (Josephine Baker)

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Apartment (St Germain by Coppola)

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Apartment (Eiffel)

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Apartment (Rive Gauche)

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View all photos for Grand Suite (Josephine Baker)

Grand Suite (Josephine Baker)

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View all photos for Grand Apartment (Rive Gauche)

Grand Apartment (Rive Gauche)

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View all photos for Superior Room

Superior Room

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View all photos for Grande Superior Room

Grande Superior Room