6/10 พอใช้
Wiranee
เดินทางกับครอบครัว
16 ส.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Only like the location.
we checked in on 31/08/24 at 10:00 am, the receptionist that greeted us was excellent.
The location of the hotel is amazing.
But the hotel is very old. the condition of the room is not great. There are dusts on the walls.
the bedding was poor, there are hole in the middle of the mattress. The pillows are also very old that you feel a lump inside them. The skirt around the bed is coming off and nothing is there to cover the nails. I got scratched by two nails getting down from the bed. It’s partly on me but I also believe that the hotel should take precautions and regularly checks their rooms to see if it’s functioning properly or not.
The bath is slippery yet they do not provide non-slip mat.
also not impressed by the other staffs: not attentive, not helpful, and never say sorry when they got something wrong-try to gaslight me into feeling like I did something wrong (for the example, never inform the housekeeping staff that we are staying until the 11st, the housekeeping staff keep insisting in French that we need to have our room ready for check out. So when we went to talk to one of the receptionist, she was going to check us out.. without checking her documents-after checking them, she suddenly acted like she told the staff already, and looked confused why are we having problems.)
Wiranee
เข้าพัก 3 คืน, สิงหาคม 2024