I would have been better if there were some instructions in English for the air conditioner. The massage chair, while good for people, took up some space by the bed.
The staff is very accommodating. The room is clean but quite small. The highlight of our stay there is that the hotel is very accessible to everything. Just located within and above of the shin station, you have all the time to not panic on your trips. Also, you won't starve as it is very close to restaurants, cafes, etc.
The room was very nice, just a bit small, almost no room to open my suitcase, but it is right above the train station which makes travel super easy, that is what I was going for.
Extremely convenient -located in Shin Osaka station. Very clean and efficient room. Very quiet. Very helpfull staff and extremely professional. Would definitely come for a repeat stay.