Hotel New Hankyu Osaka

3.5 star property
Three restaurants serve delicious meals while two coffee shops offer lattes for travelers planning their next shopping adventure in the heart of Osaka

Choose dates to view prices

Hotel New Hankyu Osaka is centrally located in the shopping district, steps from Grand Front Osaka Mall. Guests can dine at three restaurants, enjoy two cafes, and shop on-site. Free WiFi keeps you connected, while services like dry cleaning and car rentals add convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Similar properties

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way)
  • Self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional breakfast fees apply to children ages 0-9 sleeping on existing beds.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel New Hankyu Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Hankyu Osaka?

Self-parking is available for JPY 3000 per night.

What time is check-in at Hotel New Hankyu Osaka?

Check-in start time: 3 PM; check-in end time: 5 AM.

What time is check-out at Hotel New Hankyu Osaka?

Checkout is at noon.

Does Hotel New Hankyu Osaka provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1600 per person applies.

Where is Hotel New Hankyu Osaka located?

Located in Kita, this hotel is within a 5-minute walk of Grand Front Osaka Mall, Hankyu Umeda Main Store and HEP Five Shopping Mall. LUCUA Osaka and Osaka Castle are also within 3 mi (5 km). Umeda Station (Hankyu) is only a 2-minute walk and Higashi-Umeda Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.2

Very good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 824 out of 2046 reviews
Rating 8 - Good. 711 out of 2046 reviews
Rating 6 - Okay. 345 out of 2046 reviews
Rating 4 - Poor. 111 out of 2046 reviews
Rating 2 - Terrible. 55 out of 2046 reviews

Reviews

Verified

10/10 Excellent

Emilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of shopping and dining places nearby
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Gong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at the most convenient location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has an amazing location.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing: dining, trains, restaurants and attractions.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024
Verified

8/10 Good

LEE CHIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Kar Mun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kar Mun

Liked: Cleanliness, staff & service
Excellent location
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Diana Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and we got a room with an amazing view to yodobashi.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, Complete supplies of daily needs, Friendly staff, Easy to locate after first day of stay
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Wai Lun

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Oct 2024
Verified

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient, easy for transport, shopping and so many restaurants around there
Stayed 6 nights in Oct 2024
Verified

8/10 Good

gin yew

Liked: Cleanliness, staff & service
Convenient location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and best location
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Ka Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was professional and helpful
Stayed 1 night in Jan 2025
Verified

8/10 Good

Hideki

Liked: Staff & service
The facilities are old but they are clean. The location is good.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Great location for shopping and transportation. Right at the hub of Umeda.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, room comfort

Osaka hotel in great location

Good location in heart of Umeda next to Hankyu, Daimaru and Hanshin department store. Easy access to train station and shopping. Staff was very attentive and helpful. Tulleys coffee shop and bakery in lobby area was a great plus.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extememly convenient to shopping, dining, and transportation places. The staff are so nice and helpful. The room is clean and brightly lit, amenities are nice, and the service is top-notch. It's also right next to the airport limousine bus stop. Highly recommended hotel.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Average

Very old hotel, has a decent location
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
This place was nice. The space is limited in the room but overall was great. We loved the breakfast buffet, that was the best part of staying at this hotel. We were saddened to read that this place is closing down. It seems to be a hotel/place full of history.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Hotel is small though. Breakfast buffet is amazing, worth the money It's a huge Hotel. The staff aren't very attantative
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Akira

Liked: Staff & service, amenities
The property is a little outdated and needs upgrade.The location is very good. Lockers are available for free for persons who stay at the hotel. Staff is very kind and friendly.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new hotel with excellent location

this should be a new hotel with excellent location. You can reach by walking through the Namba underground walkway from the train station. The room is well designed with good space, AC and modern lighting control. The price is very reasonable.
Stayed 1 night in Dec 2024
Verified

8/10 Good

nin tai sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot control the room temperature, but otherwise a good experience. Very convenient location. Good service.
Stayed 6 nights in Dec 2024