Rosewood Hotels hotels in Old Phuket Town

"Location was really good. Surrounding area needs some getting used to, it’s not a ‘pretty’ sight but once you get your bearings, it’s fine. The room lights n bathroom lights are not great, could hardly see to be able to apply make up properly, especially the room.. very dim. Bedding was comfortable and it was great that 3 could fit in a room with the extra bed provided at no extra charge ( as per the type of room we booked). Housekeeping could do a better job in their daily cleaning and the gym could be better equipped, perhaps a tower of dumbbells at the very least, as the kettle bells had an 8kg then a 4kg so nothing in between. Buffet breakfast was super, we were impressed with loads of choices. Pool isn’t big, but didn’t seem too bad as the rooms with pool access had their own personal pool space. Rooms are all facing pool area which was nice. Overall, staffed pretty well and friendly enough. "

"Great resort for families. Family area just renovated. Staff incredibly friendly. Would stay here again. "

"Exceptional!"

"Food was great. Lots of bacon at breakfast, which is extremely important for Canadian travelers :) Grounds are beautiful. Multiple pools were clean and serene. Rooms were clean and the king bed was the size of my apartment...huge! Female staff were all very pleasant. The male front desk staff were average. All it takes is a smile and you've won me over, however, I took notice that male staff behind the counter don't seem to smile at all. I try not to be too judgy about those things because you never know what someone is going through, but day after day, I noticed that male staff behind counter seemed almost bothered when you came up to the counter. Other than that, the stay was amazing. Would definitely return. "

"Fantastic hotel. Excellent customer service. Highly recommend staying here. "

"Hotel looks nothing like the pictures beware stay away!!!! "

"Great "

"Did not find staff very helpful"

"Beautiful property will definitely come back again"