- ชื่นชอบ: ความสะอาด
- ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The location is conveniently close to Times Square but across the street from a bus terminal, so the streets feel less friendly and dirtier than just one block away. We asked for a crib beforehand and during check-in, they were not aware of our request. We spent 30 minutes in the room and the crib did not arrive so we asked for it to be placed in the room while we were out for dinner. When we came back, the crib was not there and we had to wait for someone to bring it. As we prepared to sleep, we realized the blackout curtains were stuck and asked for help. A friendly technician tried in vain to get them to work and had to force them down and left us without natural light during our stay (which was preferable over the sun peeking in at 6 am). We were not able to store our luggage for the day after checking out because the storage room was closed due to the pandemic (not sure why, but they must have a valid reason).