2/10 แย่มาก
Catherine
เดินทางกับครอบครัว
3 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel gives the impression of their cleanliness, but during my stay I encountered an infestation of flies and ants. During the hottest days in June 2025, the hotel supplied 1 towel for my guest and myself to use for an 8 day stay, no extra bed linen, and when I requested additional essentials, my calls were ignored. I subsequently contacted Expedia and advised them of the nest of ants that invaded the health of my guest. That same blue sofa in the photo to be exact, was covered with ants when my guest went to turn off the ac. They were bitten multiple times and after 3 days, we cancelled, the ant incident being the third day. I submitted a video of the ants on the sofa to Expedia as well as to the hotel, providing proof of my early departure. I requested a full refund and the hotel asked to not be contacted further. After several days, Expedia contacted me stating that the hotel denied the presence of ants and currently a full refund remains pending.
Worst Vacation EVER!! Do Not spend your money here and bypass this dump.
Catherine
เข้าพัก 8 คืน, มิถุนายน 2025
