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The Chapter Hotels - J Hyde Park

2.0 star property

Choose dates to view prices

Close to Portobello Road Market and Kensington Palace, The Chapter Hotels - J Hyde Park has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Twin Room, Ensuite (Deluxe)

Premium Twin Room, Ensuite (Deluxe) | Iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Ensuite (Deluxe)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Private bathroom
Hairdryer
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Double Room, Ensuite (Deluxe)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Private bathroom
Hairdryer
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (Deluxe)

Premium Quadruple Room, Ensuite (Deluxe) | Iron/ironing board, free WiFi, bed sheets

Premium Quadruple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Private bathroom
Hairdryer
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Triple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Located in London City Centre, a neighbourhood in London, The Chapter Hotels - J Hyde Park is near a metro station and near theme parks. Oxford Street and Portobello Road Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Natural History Museum, a top attraction not to be missed. Visit our London travel guide
Map
26 Prince's Square, London, England, W2 4NJ

What's nearby

  • If you go to Portobello Road in London it’s obligatory to photograph this antiques and vintage store! It’s well worth a good rummage inside too..
    Westbourne Grove
    1 min walk - 0.0 km
  • Kensington Gardens showing heritage architecture, a statue or sculpture and heritage elements
    Kensington Gardens
    5 min walk - 0.4 km
  • Portobello Road Market which includes outdoor art
    Portobello Road Market
    6 min walk - 0.5 km
  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    16 min walk - 1.4 km
  • Queensway
    3 min walk - 0.3 km

Getting around

  • Bayswater Underground Station
    4 min walk
  • London (QQP-Paddington Train Station)
    17 min walk
  • London (LCY-London City)
    68 min drive

Restaurants

  • Prince Alfred
    4 min walk
  • Bella Italia
    4 min walk
  • Bayswater Arms
    3 min walk
  • Gold Mine
    4 min walk
  • The Phoenix Pub
    2 min walk

About this property

The Chapter Hotels - J Hyde Park

Hotel near Kensington High Street
Close to Portobello Road Market and Kensington Palace, The Chapter Hotels - J Hyde Park has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A 24-hour front desk and smoke-free property
Room features
All guest rooms at The Chapter Hotels - J Hyde Park offer amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Heating and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London

Frequently asked questions

Is The Chapter Hotels - J Hyde Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chapter Hotels - J Hyde Park?

This property doesn't offer parking.

What time is check-in at The Chapter Hotels - J Hyde Park?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Chapter Hotels - J Hyde Park?

Checkout is at 11:00 AM.

Where is The Chapter Hotels - J Hyde Park located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. Hyde Park and Kensington Palace are also within 1 mile (2 km). Bayswater Underground Station is only a 4-minute walk and Queensway Underground Station is 7 minutes.

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Reviews

The Chapter Hotels - J Hyde Park Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 18 out of 92 reviews
Rating 4 - Poor. 9 out of 92 reviews
Rating 2 - Terrible. 5 out of 92 reviews

Reviews

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to underground stations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Safa

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

The guy in reception was very friendly, abd the room was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was efficient and quick. Room and bathroom were clean, good air con, comfortable bed and linen. Look forward to staying there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Clean room, brand new bathroom facilities, had air conditioning (which we so appreciated during the London heat wave). Great area with lots of food options close by on Queensway.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Mohammad was the most delightful host. The room was clean, spacious, coffee, tea, water, good WiFi and a great location! Would stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Our girls loved this room and hotel. The employees were very friendly and took excellent care of them even giving them a portable air conditioner in the crazy heat refilling their water as much as they needed.
Stayed 4 nights in Jun 2025

6/10 Okay

Haley

Disliked: Staff & service
The place was clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice sized room. Friendly staff. Love the quieter neighborhood. But still close to underground. Some great little coffee shops and dining nearby and great to be by the parks. A/c worked better than most air conditioning anywhere in the city. Felt completely safe as solo traveler.
Stayed 4 nights in Jul 2025

6/10 Okay

Orcun

Disliked: Cleanliness, staff & service
The location is excellent. The beds are comfortable. The hotel is old; there's no elevator, and cold air comes in through the old windows. The heating system doesn't work properly. The ventilation in the bathroom doesn't work. There's no place for toiletries (shampoo, toothbrush, etc.). The reception isn't staffed 24/7; it's only staffed between 2:00 PM and 10:00 PM.
Stayed 7 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Bit of a challenge walking up 6 flights of stairs, otherwise room was good, bed was good and location is great close to Notting Hill and Paddington with plenty of dining options and public transport nearby
Stayed 1 night in May 2025

4/10 Poor

Suvienska

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok, we needed to wait for someone to help us, the guy who checked us in was nice, came quickly once he answered the Ring doorbell. Fire alarm went off in the middle of the night, when someone came to ‘check’ he said it was due to rain.. Noisy rooms, you can hear everything, doors opening and closing, all in all, the ‘less’ good reviews are true!
Stayed 5 nights in Sep 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance from the Bayswater underground. There are shops and cafes nearby too. We showed up and waited outside the locked front door for about 10 mins before we were buzzed in. Front desk staff apologized for he was praying. The ‘lobby’ was bare and obviously a converted old room. We were checked in to the highest floor (4) and it was a huge struggle to carry a suitcase up the narrow and uneven stairs. Though the staff offered to help us, the whole place seemed strange so we did it ourselves. The room we got was very tiny and had a hard time moving around even though our 2 luggage’s remained closed and upright. The room itself was generally clean but very tight. We kept the window open all night to get airflow and the bed was small for two people. The shower worked fine for just a night but outdated and bare. Luckily we only stayed for 12 hours overnight. Would not stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, looks exactly like the photos. Was surprisingly so clean despite other reviews. NO ONE WAS EVER AT THE FRONT DESK. EVER. LOL so don't expect any help during the stay. Otherwise, was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely phenomenal for its price. I couldn’t believe how large my room was and how amazing the bathroom was. It looks a little shabby when you first walk in, but when you get to your room, you can see how they have modernized everything. Sadly, the company doesn’t employ extra cleaners so the poor receptionist have to do everything so bear with them if you arrive and there is no one on the front desk. They will definitely come if you just shout out for them. They let me check in early and they held my cases at reception on my checkout. The gentleman on reception were more than gracious and helpful to a single woman that I was alone. The rooms were so so quiet and warm and the TV was exceptional. The beds are super comfortable and just around the corner. You are within everything the best restaurants and cafés and a 10 minute tube ride to the center of London. I have stayed in more star hotels in worse condition than this one so for safety and quiet this is the one. Just be patient with a lack of stuff sadly, but everything else is phenomenal and the staff that are there are wonderful.
Stayed 2 nights in Oct 2025

8/10 Good

Aislinn

Liked: Cleanliness
I read mixed reviews for this hotel online, and after staying there, I understand why. It depends what your expectations are arriving. This is a budget friendly hotel in a great area. It is in a safe area. The rooms are very clean. The bathrooms have been updated and have lovely showers with great water pressure. The staff are lovely, perhaps a bit shy, but very kind and helpful when needed. This is a great place if you are spending your time sightseeing and are just returning for showers and sleep. It's is not a hotel I would stay expecting spa like experiences or spending the day in the room. We stayed in a triple room and there was plenty of room for 3 of us and all our full sized luggage to walk around. We stayed in November and our room temperature was very comfortable. There is adjustable heat and air conditioning in each room. As mentioned before, the rooms and bathrooms were very clean, however there was some mould starting in the bottom of our shower. Likely due to guests not using the fan, not a housekeeping issue. The bathrooms come with a small bottle of combination shower gel/shampoo. There are towels and hand towels, but no face cloths which I found a bit odd. There are only stairs to the upper rooms, however staff offered to bring up luggage. Staff are on site at reception from 8am-8pm, after that there is a Ring doorbell that must be pressed after hours to reach hotel staff. The exterior doors can only be accessed via key card, just as the r
Stayed 4 nights in Nov 2025

6/10 Okay

Marco

Liked: Cleanliness, room comfort
Room: The room was clean and adequately furnished, but nothing special. The bed was reasonably comfortable, room was nicely decorated. Service: The staff was polite but not especially warm or proactive. Check-in and check-out were a bit confusing as the booking system had me already booked in??, but I didn’t get the sense that customer service was a high priority. Requests were handled, but with minimal enthusiasm. Cleanliness & Maintenance: Generally clean and in good condition. Coffee and eta available but unfortunately no spoons to stir Would I stay again? Maybe — if the price was right. This hotel is fine if you're just looking for a place to sleep,
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the hotel.

Initially nobody was answering the doorbell. We did arrive slightly earlier than scheduled but it would have been nice to have somebody or something to inform us what we could do. We were then welcomed by a young man who wasn’t really suitable for front of house as the interaction was very minimal. We received a card for our door and a few instructions and off we went to our room. The room itself was clean and tidy but so small. Sold as a double deluxe en-suite is a huge exaggeration. It was absolutely tiny, ok so it’s London, but our stay in NYC offered a larger room with a warning about size. The en-suite bathroom was clean and the shower high enough for someone 6’3”, but the water temperature was not hot at all. The TV didn’t work as it had no signal so we had to entertain ourselves with phones etc. Facilities in the room were of a decent standard, although for such a small room, I’m not sure why it requires such a big phone on the side. Ironing board, iron and hair dryer all came in handy but all in all, the hotel for the price was disappointing. The view from 510 wasn’t good sadly, just roofs and back gardens.
Stayed 2 nights in Sep 2025

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities
Staff were nice, affordable, very good location near shops, room was smaller than expected but still good
Stayed 2 nights in Feb 2026

4/10 Poor

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff had to go look for toilet paper for our room. There were no hooks in the bathroom to put our things nor in the shower. We were not advised there was no window. And there was a running water sound outside of the blocked door of our room. Otherwise staff was very pleasant. Good location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFY AND CLEAN HOTEL

Really comfortable, staff are great and understanding. Neighborhood is quiet. The only situation that I encountered is asking my taxi to get to the address. I was looking for the Chapters Hotels. When on the door shows as J HYDE PARK. Other than that, everything was great.
Stayed 3 nights in Sep 2025

8/10 Good

Wasin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness
Basic hotel but good area
Stayed 5 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel good location and staff where very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great location
Stayed 2 nights in Jul 2025

6/10 Okay

Esra

Ok for the price
Stayed 1 night in Nov 2025