Travelers can unwind with expertly crafted cocktails at three sleek bars, treat themselves to indulgent spa treatments, or rejuvenate with a dip in the indoor pool
Raffles London at The OWO, near Trafalgar Square, offers a sophisticated retreat with dry cleaning services. Relax in the indoor pool, enjoy a spa massage, or dine at one of nine on-site restaurants. Free WiFi and attentive staff complement its convenient location to Big Ben.
Located in London City Centre, a neighbourhood in London, Raffles London at The OWO is near a metro station. Big Ben and Buckingham Palace are notable landmarks, and some of the area's popular attractions include London Eye and Madame Tussauds Wax Museum. Natural History Museum and ZSL London Zoo are not to be missed. Visit our London travel guide
57 Whitehall, London, England, SW1A 2BX
What's nearby
Charing Cross
3 min walk - 0.3 km
Trafalgar Square
3 min walk - 0.3 km
Thames River
4 min walk - 0.4 km
Leicester Square
6 min walk - 0.6 km
Big Ben
8 min walk - 0.7 km
Getting around
Charing Cross Underground Station
5 min walk
Charing Cross Station
6 min walk
Heathrow Airport (LHR)
57 min drive
Restaurants
The Clarence
1 min walk
Sherlock Holmes
4 min walk
The Tattershall Castle
4 min walk
Old Shades
2 min walk
50 Kalò Di Ciro Salvo
4 min walk
About this property
Raffles London at The OWO
Luxury hotel near Trafalgar Square
A short walk from London Eye and Big Ben, Raffles London at The OWO provides dry cleaning/laundry services, 3 bars and a health club. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Stay connected with free in-room WiFi.
Additional perks include:
An indoor pool
Full breakfast (surcharge), bike hire and valet parking (surcharge)
An electric car charging station, concierge services and a reception hall
A lift, a front desk safe and a banquet hall
Guest reviews say great things about the helpful staff
Room features
All 120 individually furnished rooms feature comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Highchairs and children's slippers
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and designer toiletries
55-inch Smart TVs with premium channels
Wardrobes/cupboards, free tea bags/instant coffee and electric kettles
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Valet parking on site (GBP 70 per night)
Limited on-site valet parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
3 bars/lounges
9 restaurants
Couples/private dining
Restaurants on site
Mauro Colacreco
Mauro's Table
Saison
The Drawing Room
The Guards Bar and Lounge
Things to do
Bicycle rentals
Fitness classes
Full-service spa
Health club
Indoor pool
Pilates classes
Yoga classes
Family friendly
High chair
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Full-service spa
7 treatment rooms
Couples treatment rooms
Massage
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
19 accessible parking spaces
Area rugs in public areas
Area rugs in room
Bathroom emergency pull cord
Cobblestone flooring in public areas
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Hardwood flooring in room
Height-adjustable showerhead
High-pile carpet in room
In-room roll-in shower
Lift
Smooth flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Vibrating pillow alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1906
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Edwardian architecture
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Children's robes
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch smart TV with premium cable channels
IPad
Food and drink
Champagne service
Electric kettle
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 80.0 per night.
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
Valet parking fee: GBP 70 per night
Rollaway bed fee: GBP 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)
Frequently asked questions
Does Raffles London at The OWO have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Raffles London at The OWO?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Raffles London at The OWO on 6 Apr 2026 start from ฿30,238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Raffles London at The OWO pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Raffles London at The OWO?
Valet parking is available for GBP 70 per night.
What time is check-in at Raffles London at The OWO?
Check-in begins at 3:00 PM.
What time is check-out at Raffles London at The OWO?
Checkout is at noon.
Where is Raffles London at The OWO located?
Located in London City Centre, this luxury hotel is within a 5-minute walk of Charing Cross, Trafalgar Square, and Thames River. Big Ben and Leicester Square are also within 10 minutes. Charing Cross Underground Station is 5 minutes by foot and Embankment Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Raffles London at The OWO Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 89 out of 95 reviews
10 - Excellent
89
Rating 8 - Good. 3 out of 95 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 95 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 95 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 95 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Nigel
24 Jan 2026
Very nice hotel. Spy bar was a bit pricey. Room was clean and staff were very helpful. Champaign at check in was a nice touch
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Our stay at Raffles London at the OWO was truly the experience of a lifetime! From the moment we entered the property, we were treated like royalty. Every member of the staff goes above and beyond expectations! We stayed over New Year’s Eve and the location was perfect. Our room was luxurious and we felt very pampered. The spa area is exquisite and the staff there are so friendly and pampering! This hotel is truly a gem and one of the very best hotel experiences we have had. We hope to return in the future!
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Everything about Raffles London is first class.
We like luxury and without doubt this hotel beats every other hotel we’ve been too.
Likewise Guerlain spa and treatments sensational.
Our new go to stay when we travel to London.
Fantastic hotel and the staff could not be more helpful and attentive. The spa treatments and pool facilities are of the highest quality. I would thoroughly recommend this hotel.
Great history, and attentive staff - a real luxury stay. Pool and spa were fabulous. However, there was no mirror in the bedroom (for hairdryer) and unfortunately the milk in the fridge was off on the second day (not-checked) - minor issues that slightly spoiled the stay, but when paying a premium price, don't expect flaws!
That's the most stunning and amazing hotel I have ever stayed in so far. The hotel itself is a sight seeing spot with rich history. The staff are so kind and considerate. I can't even describe more about how amazing this hotel is. But one thing is certain as the value of the hotel said -- arrive as a guest, leave as a friend and return as family.
Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
Amazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
Marvellous! A gorgeous hotel with kind and helpful staff. Room is always clean and organized. Everything is organic at the breakfast, must try the green juice and coconut yogurt.
The property and management were exceptional..
One things that would be nice is if the rooms had a sound system of some sort that could be connected to blue tooth.
Raffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
One of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel