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Hakone Kowakien Mikawaya Ryokan

4.0 star property
Travelers soak in the indoor mineral hot spring at this peaceful retreat near Hakone Open Air Museum, with multilingual staff ready to help

Choose dates to view prices

Hakone Kowakien Mikawaya Ryokan offers a tranquil escape with an indoor mineral hot spring. Guests enjoy the on-site bar and restaurant, plus free in-room WiFi. Conveniently located near Hakone Open Air Museum, the staff is praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is ฿11,577
฿12,795 total
9 Mar - 10 Mar

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Room options

View all photos for Kaiseki dinner - Breakfast and Dinner included Open-air Bath Room - Annex

In-room safe, desk, free WiFi, bed sheets

Kaiseki dinner - Breakfast and Dinner included Open-air Bath Room - Annex

8.6 out of 10
Excellent
(8 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Electric kettle
Digital channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Kaiseki dinner - Breakfast and Dinner included Japanese room twin(No bathroom)- Main Bldg-Adult only

In-room safe, desk, free WiFi, bed sheets

Kaiseki dinner - Breakfast and Dinner included Japanese room twin(No bathroom)- Main Bldg-Adult only

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom)

In-room safe, desk, free WiFi, bed sheets

Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Electric kettle
Digital channels
In-room safe
  • Sleeps 3
  • 2 Single Beds

View all photos for Kaiseki dinner - Breakfast and Dinner included Private Villa with Open-air bath room

In-room safe, desk, free WiFi, bed sheets

Kaiseki dinner - Breakfast and Dinner included Private Villa with Open-air bath room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Electric kettle
Digital channels
  • Sleeps 5
  • 2 Single Beds

View all photos for Vegetarian Meal - Breakfast and Dinner included Suite room with Indoor bath - Annex

In-room safe, desk, free WiFi, bed sheets

Vegetarian Meal - Breakfast and Dinner included Suite room with Indoor bath - Annex

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Bidet
Private bathroom
Electric kettle
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

View all photos for Vegetarian Meal - Breakfast and Dinner included Open-air bath room - Annex

In-room safe, desk, free WiFi, bed sheets

Vegetarian Meal - Breakfast and Dinner included Open-air bath room - Annex

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Electric kettle
Digital channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Vegetarian Meal - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom)

In-room safe, desk, free WiFi, bed sheets

Vegetarian Meal - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds

View all photos for Vegetarian Meal - Breakfast and Dinner included Japanese room Twin(No bathroom)-Main Bldg-Adult only

In-room safe, desk, free WiFi, bed sheets

Vegetarian Meal - Breakfast and Dinner included Japanese room Twin(No bathroom)-Main Bldg-Adult only

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Vegetarian Meal - Breakfast and Dinner included Private Villa with Open-air bath room

In-room safe, desk, free WiFi, bed sheets

Vegetarian Meal - Breakfast and Dinner included Private Villa with Open-air bath room

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Electric kettle
Digital channels
  • Sleeps 5
  • 2 Single Beds

View all photos for Kaiseki dinner - Breakfast and Dinner included Suite room with Indoor Bath - Annex

In-room safe, desk, free WiFi, bed sheets

Kaiseki dinner - Breakfast and Dinner included Suite room with Indoor Bath - Annex

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Bidet
Private bathroom
Electric kettle
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

View all photos for Crab & Kaiseki Dinner and Breakfast Included, Japanese-Western Suite, Annex, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Crab & Kaiseki Dinner and Breakfast Included, Japanese-Western Suite, Annex, Non Smoking

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Electric kettle
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Crab & Kaiseki Dinner and Breakfast Included, Open-Air Bath, Annex, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Crab & Kaiseki Dinner and Breakfast Included, Open-Air Bath, Annex, Non Smoking

Highlights

Fireplace
Private outdoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Crab & Kaiseki Dinner and Breakfast Included, Japanese-Style Twin, Annex (No Bathroom) NS

In-room safe, desk, free WiFi, bed sheets

Crab & Kaiseki Dinner and Breakfast Included, Japanese-Style Twin, Annex (No Bathroom) NS

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Electric kettle
Digital channels
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Crab&Kaiseki Dinner and BF Included, Japanese-Style Twin, Main Bld. (No Bathroom) Adult Only, NS

In-room safe, desk, free WiFi, bed sheets

Crab&Kaiseki Dinner and BF Included, Japanese-Style Twin, Main Bld. (No Bathroom) Adult Only, NS

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Electric kettle
Digital channels
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Crab & Kaiseki Dinner and Breakfast Included, Open-Air Bath, Private Villa Type, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Crab & Kaiseki Dinner and Breakfast Included, Open-Air Bath, Private Villa Type, Non Smoking

Highlights

Fireplace
Private outdoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Detached private bathroom
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Wagyu & Kaiseki Dinner and Breakfast included, Japanese-Western Suite, Annex, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Wagyu & Kaiseki Dinner and Breakfast included, Japanese-Western Suite, Annex, Non Smoking

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Electric kettle
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Wagyu & Kaiseki Dinner and Breakfast included, Open-air bath room, Annex, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Wagyu & Kaiseki Dinner and Breakfast included, Open-air bath room, Annex, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Electric kettle
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Wagyu & Kaiseki Dinner and Breakfast included, Japanese-style Twin room, Annex (No bathroom) Non Smo

In-room safe, desk, free WiFi, bed sheets

Wagyu & Kaiseki Dinner and Breakfast included, Japanese-style Twin room, Annex (No bathroom) Non Smo

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Wagyu&Kaiseki Dinner and Breakfast, Japanese Twin Room Main building (No bathroom) Adult only NonSmo

In-room safe, desk, free WiFi, bed sheets

Wagyu&Kaiseki Dinner and Breakfast, Japanese Twin Room Main building (No bathroom) Adult only NonSmo

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Wagyu & Kaiseki Dinner and Breakfast included, Private Villa with Open-air bath room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Wagyu & Kaiseki Dinner and Breakfast included, Private Villa with Open-air bath room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Electric kettle
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Crab & Kaiseki Dinner and Breakfast included, Private Villa with Open-air bath room

In-room safe, desk, free WiFi, bed sheets

Crab & Kaiseki Dinner and Breakfast included, Private Villa with Open-air bath room

Highlights

Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Electric kettle
  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

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About the area

Located in Kowakudani, a neighbourhood in Hakone, Hakone Kowakien Mikawaya Ryokan is in the suburbs and near a boardwalk. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Ekiden Museum are also worth visiting. Visit our Hakone travel guide
Map
503 Kowakudani, Hakone, Kanagawa, 250-0406

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Okada Museum of Art
    Okada Museum of Art
    3 min walk - 0.3 km
  • Hakone Kowakien Yunessun featuring a waterpark and swimming
    Hakone Kowakien Yunessun
    6 min walk - 0.5 km
  • Chisuji Falls showing a river or creek
    Chisuji Falls
    10 min walk - 0.8 km
  • Hakone Open Air Museum which includes outdoor art, a fountain and street scenes
    Hakone Open Air Museum
    16 min walk - 1.4 km

Getting around

  • Hakone Miyanoshita Station
    3 min drive
  • Kowakidani Station
    11 min walk
  • Tokyo (HND-Haneda)
    132 min drive

Restaurants

  • 箱根餃子センター
    17 min walk
  • The Hakone Open-Air Museum Café
    2 min drive
  • bar hotel 箱根香山
    4 min walk
  • fontana
    6 min walk
  • Gora Brewery And Grill
    3 min drive

About this property

Hakone Kowakien Mikawaya Ryokan

Upscale ryokan near Hakone Kowakien Yunessun
Located close to Hakone Open Air Museum, Hakone Kowakien Mikawaya Ryokan provides an indoor mineral hot spring (onsen), shopping on-site and a bar. For some rest and relaxation, visit the indoor/outdoor hot springs. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Hot springs on-site, free newspapers and multilingual staff
  • A 24-hour front desk, smoke-free property and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hakone Kowakien Mikawaya Ryokan boast thoughtful touches, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Indoor/outdoor hot spring
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor/outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:00 AM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien Mikawaya
HakoneKowakien MikawayaRyokan
Hakone Kowakien Mikawaya Ryokan Ryokan
Hakone Kowakien Mikawaya Ryokan Hakone
Hakone Kowakien Mikawaya Ryokan Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien Mikawaya Ryokan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakone Kowakien Mikawaya Ryokan?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien Mikawaya Ryokan on 9 Mar 2026 start from ฿11,577, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien Mikawaya Ryokan?

Self-parking is free at this property.

What time is check-in at Hakone Kowakien Mikawaya Ryokan?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hakone Kowakien Mikawaya Ryokan?

Checkout is at 10:00 AM.

Where is Hakone Kowakien Mikawaya Ryokan located?

Located in Kowakudani, this ryokan is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Chisuji Falls are also within 1 mile (2 km). Kowakidani Station is 11 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

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Reviews

Hakone Kowakien Mikawaya Ryokan Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 209 out of 280 reviews
Rating 8 - Good. 40 out of 280 reviews
Rating 6 - Okay. 16 out of 280 reviews
Rating 4 - Poor. 11 out of 280 reviews
Rating 2 - Terrible. 4 out of 280 reviews

Reviews

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The food, facility, and staff were all top notch!
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous, and the food was excellent. The private villa was very nice, definitely one of the highlights of our trip.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We're so glad we stayed here for our first Roykan experience. We booked a villa and had an indoor + outdoor private onsen to use when we needed. The staff were amazing, check in wad a breeze and all our meals were excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room and super friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Junxia

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful. Excellent services.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff friendly and the rooms are clean , convenient location
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my highlights of my Japan trip, the kaiseki dinner was delicious and the room had such a great view. The onsen was also very relaxing. Staff was very helpful and had transportation to Gora station so that we could continue on our Hakone Loop.
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and spacious accommodations with traditional Japanese decor and a spa bathroom. It was a relaxing stay with welcoming staff. The onsen and meals make it worth choosing Mikawaya.
Stayed 1 night in Nov 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean authetic ryokan experience in a great location to do the hakone loop
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Location was nice and isolated. Private onsen deck was nice and quiet. Our only close neighbours were the giant spiders and other small hakone residents
Stayed 1 night in Oct 2025

8/10 Good

Ting

Liked: Cleanliness, amenities, property conditions & facilities
The facility and staff were wonderful. They have a public bath separated by men and women with all the amenities you would need, the baths aren’t big probably wouldn’t fit more than 3-4 people at a time. But due to many rooms having their own bath plus the private ones we can reserve it is never crowded. Only once did I see another guest using the bath when I went during my 2 night stay. The service was great, most staff spoke enough English communication was no problem. The room was roomy and had a wonderful view of the surrounding mountain area. The food was the only thing that I thought was mediocre, it was well presented but the food itself was pretty basic and the same every morning and night so if you’re staying for more than 2 nights be prepared to eat the same food for each meal. I was a solo traveler and during dinner they put me in a private stall it was nice to have a little area to myself. Overall a wonderful experience!
Stayed 2 nights in Feb 2026

8/10 Good

Angela

Liked: Property conditions & facilities
I stayed here for a night and it was an amazing experience! I had a room with a private outdoor open-air bath which runs 24/7. With the stay I also had dinner and breakfast. The staff were very courteous, spoke very good english, and even gave us a tour of their amenities & facilities. The dinner tasted great, however, it took extraordinarily long. What could've been a one hour kaiseki meal turned into two hours, with probably one hour of waiting most likely due to the large number of people they needed to serve. The breakfast was quick and easy though. Beyond this, the staff are very polite and I would definitely recommend and come back here again!
Stayed 1 night in Jan 2026

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, authentic Japanese experience, wonderful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Hot springs were very nice and meals were out of this world.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing area especially having your own villa. Wish i stayed longer to explore the area but def would have booked for 2 or more nights instead of 1. I did enjoy the peace n quite and the food served.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got the room with the private onsen spa. We had just gotten engaged and the room and facilities were absolutely gorgeous and romantic. Everything was very clean and aesthetic, and the staff was very helpful. Would love to come stay again in the winter, or at least when the facade is finished!
Stayed 1 night in Sep 2025

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Property conditions & facilities
This was my least favorite hotel of our stay in Japan. The property is under renovation, however, it still felt very dated and smelled a little off. Also, a very weird check in experience. Both breakfast and dinner were great though!
Stayed 1 night in Nov 2025

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. It is right on a bus route with the stop right in front of the hotel. The included dinner and breakfast was also amazing, with traditional and western options for breakfast. Try the Hakone loop bus, boat, rope line (ie gondola) and cable car attraction when you’re staying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was excellent and food is great. The staff were so welcoming and friendly and spoke English well. The massages offered are also a great find and great for couples. It was super convenient, as they come straight to your room. They offer taxi drop off to Odawara station so just ask.
Stayed 2 nights in Sep 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service! Everyone is very helpful and friendly. If you are looking to attention to detail this is the place to stay and relax on holidays.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel with nice mountain views and a beautiful garden. Food, onsen, and services are all excellent.
Stayed 1 night in Apr 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
The onsen was not functioning during our stay which was disappointing but otherwise Service was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was outstanding. Room was immaculate and well appointed with amenities. Food was incredible.
Room was perfect for a glorious sunrise
Stayed 1 night in Jul 2025