"Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions. "
"Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well"
"Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!"
"Jeg er utrolig tilfreds med service på hotellet. Gæstfri personal, lækkert morgenmad, pæn og ren værelse med bar, bådekåbe. Jeg følte mig hjemme her!"
"The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely!...
"Overall, this was a nice and clean place to stay there was an unpleasant smell in the cabin and the main shower head didn’t work in one of our cabins and the glass in the patio was too high blocking the view. "
"I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place"
"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "