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"Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome."

"Alt"

"Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect."

"Very courteous staff, and spotless room."

"Great location, Clean room, Nice staff"

"hospitality"

"Buon livello generale, pulito, ottima spa"

"Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!"

"Great location , great view from the room , great renovation "

"Nice location and view"

"Almatı'nın simgesi olan bu ikonik binada konaklamak harika bir deneyimdi. Otelin konumu şehri keşfetmek için mükemmel. Özellikle odadan görünen dağ ve şehir manzarası büyüleyiciydi. Odalar temiz, personel yardımseverdi. Tarihi dokusu olan, güvenli ve keyifli bir otel. Tekrar tercih ederim."

"yes"

"We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy."

"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."

"Der Service ist erstklassig und das Essen von der Höchster Qualität "

"Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue."

"The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again."

"The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly. "

"Good breakfast"

"Everything was fine, as it should be at a hotel from its class. Nothing was special, but everything was as it should be, and that is very important.Didn't exceed expectations, but neither disappointed me."