"Highly recommended - an awesome experience. Would return anytime. Private Onsen and foot bath, view of Fujisan, peaceful and beautiful lakeside village. "
"Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again...
"Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine."
"Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby."
"We had a great stay at this hotel. It is right on a bus route with the stop right in front of the hotel. The included dinner and breakfast was also amazing, with traditional and western options for breakfast. Try the Hakone loop bus, boat, rope line (ie gondola) and cable car attraction when you’re staying. "
"This was a beautiful property. Everything was clean, updated, and easy to find. The host left a very helpful instructional booklet describing how to use all of the amenities, and even instructions on how to best prepare the food. Overall it was a wonderful stay and we would love to stay here again!!"
"if you want to live in a Japanese-style hotel, look no further. The facilities and staff are outstanding. Tatami floors. Futon beds. Serene property. Hot outdoor soaking tubs. A really nice change of pace from Tokyo. "
"Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck."
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