I had such a relaxing time in Hakone retreat villa, its such a special place. The staff are very attentive and helpful, they even brought a spare charger to our room when we needed it. The private onsen was all we hoped for it would be. The Kaiseki dinner and the breakfast is also worth noting, the ingredients are seasonal and fresh and every dish had been delicious. I'd like to come back every season to enjoy nature like this.
Beautiful, secluded property perfect for a romantic or quiet holiday in the mountains. We stayed in a villa with private onsen - it was spacious and peaceful with everything you could need. We highly recommend booking the Kaiseki dinner and buffet breakfast onsite as part of your stay. You
are not super close to other restaurant options without driving or taking bus otherwise. They also have room service and late night options for those who prefer privacy. The room comes with a stocked mini fridge of beverages and fresh coffee, tea. The staff are kind, responsive, and helpful. Only other tip is to book any taxis early, ideally a day or two in advance as the wait can be hours if you cannot take bus. The buses were pretty reliable in our experience although could be a challenge with any extra luggage so plan accordingly. The resort is conveniently close to.the ropeway route and easy to navigate. Highly recommend!!
We had a lovely stay. It was raining when we arrived and we decided to relax in our private onsen. The experience was a dream. Rooms are cleaned daily and minibar restocked. The staff was polite and helpful, the property itself is serene.
Absolutely loved our stay. The bedding, the private onset, and even the lifting toilet really made our experience the best! Let’s not forget the food!!!! We tried out the French menu and 10/10!!!!!! We would love to come back again and share the experience with loved ones.