Search Hotels Near Heart of England Events Centre, Birmingham

"Parking Ok breakfast average. "

"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "

"Peaceful area, very clean pod and ample parking"

"Hotel a bit tired. But staff were excellent and the restaurant food remarkably good. "

"Good"

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"Very nice hotel well maintained with good secure parking. Food is a bit pricey but probably in line with the quality of the hotel."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."