"신상호텔로 확실히 인터컨다워요
중간에 클럽라운지 추가해서 지냈는데 기회된다면 호캉스 예정이라면 꼭 추가하길 바랍니다
근데 체크인후 룸사용시 룸과 화장실 중간 슬라이드 문 고장으로 인해서 조치를 취하는데 대응이 적절하지 않게 느껴졌어요
오후 늦게 8시 넘어 체크인하고 피곤한상태로 씻으려구하다가 고장발견하고 얘기한건데 10~20분 수리해도 되지 않으면 빨리 룸교체 해주는게 맞다고 봐요
계속 수리팀은 수리하려구 하는데 되지도 않고 짐도 다 못풀고 씻지도 못하고 피곤한데 시간은 한시간 가량 흐르고
제가 요청해서 룸교체를 받아서 그제서야 쉴수있게되었는데 그런일이 생기면 신속하게 대응해주시길 바랍니다
레이트체크아웃 2시간 요청해서 받았지만 조금은 아쉬운점이 남아 남겨요
그외 조식이며 룸상태며 수영장. 클럽라운지 모두 만족스러워요"
"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"
"DeLaSea is better than what I expected. The room is clean and well-planned. We book a room with sea view which is higher up on the building. The breakfast is top-notched with a wide variety of food to choose from. The hotel personals are very service-minded and helpful. I will come back to this hotel again if you ever come back to Ha Long bay again."
"Yes and Yesssssss,
our whole and entire time in Ha Long Bay was one of the most memorable experiences to date.
Mos Def we will be returning....
Thank You again for your hospitality"
"Yacht hotel was a very luxurious stay. Quite far from the beach, but a lovely walk to the coast and just a 15 minute drive to the island and international marina of Tuan Chan "
"This was an amazing experience. The food was plentiful and the staff very attentive. The bedroom was perfect being a corner room with balcony. Couldn’t have been better.
"
"Great location about 15 minutes by scooter from Cat Ba town, ideal for exploring the island. Spacious rooms, freshly cooked meals, and scooters available for rent made our stay very convenient."
"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"
