โรงแรมและที่พักในห่าตู

"Bad experience with management "

"Great customer service. Excellent breakfast buffet. Room are clean and comfortable. "

"Excellent hôtel offrant plus qu'un excellent rapport qualité prix. Tout est parfait. Le personnel est professionnel et attentif, même si une grande partie d'entre eux ne parlent pas anglais. Le petit-déjeuner est divers et de qualité. La chambre est spacieuse, confortable et très bien équipée. "

"The room was clean, up to date, and bed was comfortable. Security and staff were very courteous. Was walkable to several restaurants. There is a wonderful Indian restaurant within walking distance as well as coffee shops. Around the corner is a restaurant with an American breakfast on the menu. The gentleman who managed this hotel was top notch! He spoke English well and kept a tight ship...very clean! Take time to enjoy the magnificent and very large blue and white orchid arrangement in the...

"Five stars for the staff alone! Sophie at the front desk was very professional, kind, and so helpful from check-in to check-out. She also went above and beyond to help me with transportation back to Hanoi. The rooms are beautiful and, most importantly, very quiet—perfect for getting a good night's rest in a busy city. The central location and terrace view are unbeatable. I'll definitely be back! The breakfast buffet was amazing."

"Room is spacious, well setting. Nice view of water show. However the location is not an ideal, not close to food. The breakfast buffet is terrible, not variety, food isn't fresh, same exact thing everyday. "

"Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying"

"Everything was awesome, excellent service and very modern and high quality accommodations. Roof top pool is also spectacular."

"No comment "

"Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again."

"Room was spotless Servises was great no complaints at all keep up good work"

"As always staff and cleanest on point, always stay here when I come ha long"

"Everything was perfect."

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

"The location, rooms, restaurant, buffet breakfast, pool and all the staff in reception, hospitality and housekeeping were fantastic. Top quality all round. "