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"No fuss easy check in, easy access to train and bus, great and inviting swimming pool, dry and steam sauna."

"The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Great staff"

"Amazing central to everything loved it"

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"Friendly attentive staff; great location and clean rooms. Gym could use more equipment for weight training."

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"The best thing about this hotel is its proximity to King's Cross St. Pancras station and to Euston station. They will also give you as many towels as you would like when you ask. However, the value of this hotel was not worth it, and I would never stay here again nor recommend it to others. First, there is a 3GBP per bag charge if you want to leave your luggage with them. Otherwise, there is a 15GBP fee for early check-in. Second, the room is so small that there was no place to leave a second...

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"I’ve stayed at this hotel a few times before and always had a good experience. This was the first time staying with my dad, who uses a mobility scooter, and it revealed a side of the hotel I hadn’t seen — it simply isn’t set up for accessibility. There was no ramp or lift access for the scooter, so we ended up having to carry it up the stairs ourselves every time. To be fair, the hotel staff did offer to help with this on several occasions, which we appreciated. However, on one of the days,...

"good location "

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"Wonderful experience! The hotel, staff and amenities were amazing! Highly recommend!"

"Good hotel next to huge park and very convenient with shops around."