โรงแรมและที่พักในคาบสมุทรยูกาตัง

"Amazing staff come here every year and get treated with the same respect"

"Be careful if you are booking this hotel due to its “free shuttle” to and from the airport. They never say you need to book the shuttle at least with 48 hours in advance (only after you already booked the hotel they let you know that). I had to stay in Cancún due to a flight delay and booked this hotel mainly because it was near the airport and offered this service for free. Not only they refused to take me from the airport to the hotel, but the next day the alleged their van had an accident to...

"No AC in the lobby or restaurants Food selection weak The number of restaurants and bars stated on Expedia site do not match reality"

"Been many times and we always go back because of the exceptional service"

"It was really clean I really like everything"

"Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip."

"Vi dico solo che se pretendete tanto questo hotel non fa per voi. La porta a vetro non viene pulita, per aprirla ci vuole una persona allenata. Per il ristorante io direi che il prezzo pagato per qualsiasi cosa non ne vale la pena( prezzi per stipendi americani )per qualsiasi attività vogliono la mancia, non vi fate consigliare attività in hotel costano un 30% in più del prezzo normale. Penso che la zona hotel (cancun) non c'entri nulla se volete vedere, assaporare il vero messico le tradizioni...

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"Unlimited drinks, nice bartenders"

"If I could give just one star, I would. The only reason I’m giving 2 stars is, honestly, because of Sergio at the front desk; he was very friendly attentive and helpful. However, the property itself leaves a lot to be desired. It feels like the kind of place where they just want you to snap a few photos and leave; it smells like a swamp. During the 3 nights we stayed there, there was never any hot water. We reported it, and they would say yes and come right away, but I never actually managed to...

"Everything was perfect, the staff the food and the resort overall appearance."

"Musical noisy until 2 am, very bad night."

"Great location but unfortunately the ocean had too much sargassum."

"Good food, great price, close to the beach"

"The view was amazing!! Perfect location and the room was very comfortable. Excellent price for what we got. Love it and definitely we will be stay here again!! 😀"

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"Siempre me ha encantado para descansar, pero ya los años del hotel se sienten. Las almohadas estaban duras y olían a sudor, de inmediato me las cambiaron pero son descuidos que en un hotel de esta gama no debería suceder. Podrían mejorar. En la zona de la alberca es de pura piedra h había demasiado calor, no hay ventiladores o aspersores. Y siento este el principal sitio de recreo debería de estar más equipado por qué la playa no es la mejor de la zona."

"Todo el personal muy atentos"