Playa Maya by MIJ - Beachfront Hotel sits conveniently near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests sip refreshing drinks at the beach bar, savor international dishes at Restaurant Playa Maya, and relax on the rooftop terrace with ocean views.
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.
Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 280 for adults and MXN 280 for children
A bar/lounge
A restaurant
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with satellite channels
Outdoor areas
Terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Iron/ironing board
Luggage storage
Multilingual staff
Safe
Location highlights
In an entertainment district
In the city centre
Near the sea
On the waterfront
Things to do
Free beach club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 buildings
22 units
3 floors
Bed sheets changed on request
Built in 2002
Housekeeping (on request)
Renovated - January 2025
Towels (changed on request)
Traditional architecture
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006973/2025
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen
Frequently asked questions
Does Luciana Hotel & Beach Club have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Luciana Hotel & Beach Club?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on 8 Apr 2026 start from ฿2,574, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Luciana Hotel & Beach Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Luciana Hotel & Beach Club?
This property doesn't offer parking.
What time is check-in at Luciana Hotel & Beach Club?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Luciana Hotel & Beach Club?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Luciana Hotel & Beach Club located?
Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).
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Reviews
Luciana Hotel & Beach Club Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 299 out of 626 reviews
10 - Excellent
299
Rating 8 - Good. 174 out of 626 reviews
8 - Good
174
Rating 6 - Okay. 74 out of 626 reviews
6 - Okay
74
Rating 4 - Poor. 33 out of 626 reviews
4 - Poor
33
Rating 2 - Terrible. 46 out of 626 reviews
2 - Terrible
46
Reviews
8/10 Good
William Murray
16 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
William Murray
Stayed 21 nights in Nov 2025
10/10 Excellent
Arif
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Arif
Stayed 6 nights in Dec 2025
10/10 Excellent
scott
6 Dec 2025
Liked: Cleanliness, amenities, communication
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
scott
Stayed 2 nights in Dec 2025
10/10 Excellent
JUAN
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
JUAN
Stayed 4 nights in Nov 2025
10/10 Excellent
Tana
5 Jan 2026
Liked: Cleanliness, communication
The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach.
The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city.
Tana
Stayed 2 nights in Jan 2026
8/10 Good
Layla
30 Dec 2025
Liked: Cleanliness
You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Layla
Stayed 5 nights in Dec 2025
8/10 Good
Dhruvesh Nileshbhai
27 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Dhruvesh Nileshbhai
Stayed 9 nights in Apr 2025
8/10 Good
Irina
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Irina
Stayed 6 nights in Mar 2025
8/10 Good
Chris
14 Jul 2025
Liked: Cleanliness
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Chris
Stayed 4 nights in Jun 2025
8/10 Good
Luis
9 Oct 2025
Liked: Cleanliness, room comfort, communication
our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome.
the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
Luis
Stayed 1 night in Oct 2025
10/10 Excellent
Javier A
14 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach and other areas of interest.
Javier A
Stayed 5 nights in Feb 2025
10/10 Excellent
Mailis
17 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Mailis
Stayed 2 nights in Mar 2025
10/10 Excellent
Lyall
27 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Lyall
Stayed 7 nights in Jul 2025
8/10 Good
Vlad
5 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Vlad
Stayed 1 night in Mar 2025
10/10 Excellent
Guy
30 Apr 2025
Liked: Cleanliness, room comfort, communication
Everything you could want in a Mexican beach resor
Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy
Stayed 2 nights in Apr 2025
10/10 Excellent
Bruce
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Bruce
Stayed 5 nights in Feb 2025
10/10 Excellent
steve
24 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
steve
Stayed 5 nights in Apr 2025
10/10 Excellent
Michael
18 Mar 2025
Liked: Cleanliness, room comfort, communication
Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Michael
Stayed 3 nights in Mar 2025
8/10 Good
Joel
4 Apr 2025
Liked: Cleanliness, amenities, communication
The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Joel
Stayed 12 nights in Mar 2025
10/10 Excellent
Carla
27 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
Carla
Stayed 5 nights in Apr 2025
8/10 Good
Verified traveller
26 Feb 2024
Great day at the beach. Perfect proximity.
Verified traveller
Stayed 1 night in Feb 2024
10/10 Excellent
Liana
13 Mar 2025
Liked: Cleanliness, room comfort, communication
Wonderful
It’s was great. The room was very clean and the beds were comfortable. There was hot water for showers. Refrigerator in the room. The staff was absolutely amazing!!! Location is perfect!! We had perfect beds to lay out on!!! It’s a definitely be back as I have been to playa 18 times!!!
Liana
Stayed 5 nights in Mar 2025
8/10 Good
Mayra
14 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
There is some wear and tear but the room is clean, bed was comfortable and I felt safe during my stay. The entrance is on the beach side or passing through a restaurant. Walkable to ADO and plenty of restaurants and stores. There is music that goes on 24/7 but it didn’t affect my sleep. To access the ocean
Mayra
Stayed 2 nights in Apr 2025
10/10 Excellent
Alfredo
16 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Alfredo
Stayed 2 nights in Apr 2024
6/10 Okay
Alfred
5 Mar 2024
Liked: Cleanliness, communication
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.