"Hotel is locate within mall. Good for shopping and eatery at basement of mall. Near MRT 2 lines so easy to go to Batu cave with KMUTER and Chinatown with KJL line. Check in and check out are very easy and no cash deposit. Staffs are helpful. Have free drinking water in front of lift."
"Reserved 2 rooms as we have 2 young teenage kids and weren't comfortable staying on their own so requested for inter-connecting rooms. As that weekend the hotel was full they apologised and said they would be on the same floors but after trying all my kind persuasive ways staff member , AKid went above and beyond to help solve my issue.
We also stayed there as the Mid Valley and Gardens mall were on site and the hotel has direct access to the centre.
Parking can be an issue even though they...
"Lovely property with wonderful staff. Right from the time we checked in to the time we checked out, we were treated as valued guests. The staff greeted us at every opportunity and asked if we needed anything every time we saw someone. Justine who took care of us in the restaurant was just amazing. She went out of her way to ensure we had all we needed. She even arranged a small cake and candle as my daughter turned 17 during our stay.
The rooms were clean, spacious and comfortable. Overall a...
