Search Mountain Hotels in Tenerife

"Great location "

"Clean roof, helpful staff "

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"We didn't have the time."

"Balcony view onto a side street. Breakfast was fine. Very dated hotel. Booked very last minute due to a missed flight. Fine for an emergency. Had to ask for pillow cases and was only one sheet on the bed, this could have been due to arriving 20 minutes after booking . . . . Pancakes at breakfast were a joy"

"yes we had a sea view although it was partially obstructed."

"Room was good the pool was great and the reception staff were fantastic. The pool bar meal was poor and the bar staf need more training."

"Great location. Average clean room and friendly staff "

"Reception staff were rude, pressured us to pay additional fees which were not incurred. Sadly this totally ruined an otherwise faultless experience "