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Hotel emblemático Hi Suites

3.5 star property
Hi Suites Hotel provides a peaceful escape from urban bustle with rejuvenating spa treatments and knowledgeable concierge staff ready to enhance any stay

Choose dates to view prices

Located in the city center, Hi Suites Hotel serves as a refreshing retreat where travelers enjoy sports massages and spa services. Guests connect via in-room WiFi, start their day with continental breakfast, and receive assistance booking tours and tickets to nearby attractions.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Loft

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Loft

Superior Loft | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Loft

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft Supreme

Loft Supreme | In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft Supreme

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft Supreme Executive

Loft Supreme Executive | In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft Supreme Executive

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Supreme

Suite Supreme | In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite Supreme

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Santa Cruz de Tenerife, Hotel emblemático Hi Suites is in the city centre and near the airport. Cesar Manrique Waterpark and Bicycle Rafting are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Recova Art Center and Jardin Victoria. El Tanque Cultural Space and La Granja Park are also worth visiting. Visit our Santa Cruz de Tenerife travel guide
Map
Emilio Calzadilla 40, 40, Santa Cruz de Tenerife, Santa Cruz de Tenerife, 38002

What's nearby

  • Auditorio de Tenerife which includes modern architecture
    Tenerife Auditorium
    2 min drive - 1.5 km
  • Plaza de Espana
    5 min walk - 0.5 km
  • Garcia Sanabria Park
    5 min walk - 0.5 km
  • Rambla de Santa Cruz
    7 min walk - 0.6 km
  • Tenerife Space of the Arts
    8 min walk - 0.8 km

Getting around

  • Chimisay
    17 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    26 min drive

Restaurants

  • Santagloria Coffee & Bakery
    2 min walk
  • Cinco Estrellas
    3 min walk
  • De La Mar El Mero
    2 min walk
  • Bar Mi Charcuteria
    3 min walk
  • Plaza 18
    2 min walk

About this property

Hotel emblemático Hi Suites

Hotel near Tenerife Auditorium
Hotel emblemático Hi Suites provides dry cleaning/laundry services and more. Treat yourself to a sports massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Tour/ticket information, smoke-free property and a front desk safe
  • Concierge services and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel emblemático Hi Suites include thoughtful touches, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with showers
  • 55-inch Smart TVs with satellite channels
  • Mini fridges, microwaves and freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20, per pet, per day, plus a deposit of EUR 300 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet deposit: EUR 300 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emblematico Hi Suites
Hotel emblemático Hi Suites Hotel
Hotel emblemático Hi Suites Santa Cruz de Tenerife
Hotel emblemático Hi Suites Hotel Santa Cruz de Tenerife

Frequently asked questions

Is Hotel emblemático Hi Suites pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of EUR 300 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel emblemático Hi Suites?

Self-parking is available for EUR 18 per day.

What time is check-in at Hotel emblemático Hi Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel emblemático Hi Suites?

Checkout is at noon.

Where is Hotel emblemático Hi Suites located?

Located in the heart of Santa Cruz de Tenerife, this hotel is within 1 mi (2 km) of Municipal Museum of Fine Arts and Tenerife Auditorium. Museo de Belle Artes and San Francisco de Asis Parish are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel emblemático Hi Suites Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 175 out of 206 reviews
Rating 8 - Good. 27 out of 206 reviews
Rating 6 - Okay. 4 out of 206 reviews
Rating 4 - Poor. 0 out of 206 reviews
Rating 2 - Terrible. 0 out of 206 reviews

Reviews

8/10 Good

Patricia

Liked: Cleanliness
Lively room, super staff thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Rooms were clean and spacious. Great for a short or long term stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and spacious. The staff was very friendly and helpful. We enjoyed the hotel design and appreciated the bathroom amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

JETHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, comfortable and spacious. Staff was very helpful and competent and always had a smile. Thoroughly enjoyed our four day stay. Would definately stay there again if we visit Santa Cruz De Tenerife.
Stayed 4 nights in Oct 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HI Emblemático Suites provides an excellent opportunity to enjoy the wonderful city of Santa Cru de Tenerife in a magnificent places The staff is superb, attentive and close to your needs, the cleaning team is fenomenal, taking such a good care of this nice building. The environment is safe and close to everything. The parking facilities are convenient and safe. And the value you get for what you paid is amazing. Love this place
Stayed 5 nights in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in every way! From the friendly reception by María, to impecable facility, room amenities and quiet, but convenient location, we consider this hotel a great choice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Amazing room and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment suite is incredibly beautiful and well equipped! Great for families. Excellent location.
Stayed 4 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY comfortable bed. Spacious (Superior room) room, good extras. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient located, excellent room, very clean!
Stayed 1 night in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central und clean place. The staff is super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tenerife

Great place to stay, very central.
Stayed 12 nights in Jan 2025

10/10 Excellent

Unnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good smell and cozy. The location was perfect.
Stayed 9 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for three nights. Centrally located but quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous stylish room. Don’t think twice, this is the place to stay. Santa Cruz de Tenerife is very walkable and this is a great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good central base in Santa Cruz

Our second visit centrally situated friendly staff and extremely clean this hotel is a good base for us We like the mini kitchen in room and the staffed reception We were very comfortable on our city break
Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible gem of a hotel. Comfortable, clean, generously large rooms, tranquil setting. PERFECT!
Stayed 6 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing spacious suite, comfortable high end furnishing. Hotel in the centre of the action but in a quiet side street.
Stayed 5 nights in Mar 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Visitied over the 3 kings days. Excellent room, bed comfy. Enjoyed having fridge microwave and facilities to cook/eat comfortablely.. unfortunately we booked this as it said rooms were soundproof. I.e quiet. We understood there would be noise over the festivities but just didn't expect to hear so much of it when away from the main area and with windows/curtains shut. The noise of the hallway also echoes through the room. This is the only thing that let the hotel down. Maybe soundproof means something else.. but we struggled with the noise even thought we were on a high floor
Stayed 1 night in Jan 2026

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just top notch all around. I almost never write reviews bu t I had such a good expyhere I felt I needed to share.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jong Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay at this hotel in Santa Cruz

Super value hotel. Apartment type hotel. Amazing quality. Super clean. Super reasonable price. Amazing location.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Santa Cruz

Beautiful duplex room, very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, attractive and clean suites

Spacious, clean suites in a great location. Reception staff are friendly and smiley. Rooms are spotlessly clean. Photos are true to how the rooms are. The beds are very firm. Lots of restaurants nearby. Definitely would recommend the Hi Suites. (Be aware, this is the Emblematico Hi Suites - and different from the nearby Emblematico hotel).
Stayed 6 nights in Jan 2025