"Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk."
"this hotel is in the walking distance from the bus stop to the hotel. The environment around that area is very peaceful still there are lots of shopping place, restaurant and close to train station.
The room is a bit small, not much activities we can do in the room. The TV channel are very limited."
"All of staff including breakfast crew are absolutely kind and polite.
I assume their company policy would work well internally, all staff make smile for guests/visitors all the time.
I do storongly recommend this hotel, SUPER HOTEL tho I've already stayed this hotel in other places as 5 times."
"We really enjoyed this hotel. It was very well appointed and had everything we needed. There was even a private onsen off the shower room. The hotel was very accommodating with a shuttle to pick us up and drop us off. It was a great experience. Would definitely stay here again and recommend to others."
"There were areas where you can access for different occasions, such as cafés, onsen, and relaxing library lounge.
The library lounge was one of the unique places. It had a bungalow space where you could lean back and chill. Also, there were a big audio device where you could listen to music and relax.
The best part though, was that they opened the cafés till 22 o'clock and the onsen till midnight! "