"Overall, we had a mixed experience. This is definitely a family-oriented hotel and seems best suited for families with younger children, especially under 12. The Animation Team was wonderful — fun, kind, energetic and genuinely welcoming. The food selection was also excellent, with lots of variety.
Unfortunately, some pool staff, particularly those dressed in all white, were consistently rude and dismissive. We brought an inflatable pool ring for our child and specifically asked a staff member...
"Overall, we had a mixed experience. This is definitely a family-oriented hotel and seems best suited for families with younger children, especially under 12. The Animation Team was wonderful — fun, kind, energetic and genuinely welcoming. The food selection was also excellent, with lots of variety.
Unfortunately, some pool staff, particularly those dressed in all white, were consistently rude and dismissive. We brought an inflatable pool ring for our child and specifically asked a staff member...
Gabriela