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Club Vista Serena

3.0 star property
Club Vista Serena offers a peaceful retreat with poolside relaxation and nearby dune exploration, plus Mediterranean cuisine that creates lasting memories

Choose dates to view prices

Located near Maspalomas Dunes and Meloneras Beach, Club Vista Serena offers an outdoor pool with sun loungers, a swim-up bar, garden views, and Mediterranean dishes at Bar Restaurante Vista S. The hotel also features a library and a convenient location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
The current price is ฿3,257
฿3,485 total
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family King

1 bedroom, down duvets, desk, blackout curtains

Family King

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (1 Adult)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (3 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (3 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 2 Children)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (2 Adults + 2 Children)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (1 Adult + 1 Child)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (2 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Twin

1 bedroom, down duvets, desk, blackout curtains

Family Twin

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Superior Apartment (2 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Superior Apartment (1 Adult)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment Couple King (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Apartment Couple King (2 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment Couple Twin (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Apartment Couple Twin (2 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartament Pool View King (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Apartament Pool View King (2 Adults)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment Couple King (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Apartment Couple King (1 Adult)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Apartment Couple Twin (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Apartment Couple Twin (1 Adult)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Apartment Pool View King (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Apartment Pool View King (1 Adult)

Highlights

Furnished balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
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About the area

Located on the boardwalk, Club Vista Serena is in Maspalomas neighbourhood and is connected to a shopping centre. Maspalomas Lighthouse is a notable landmark and some of the area's popular attractions include Holiday World Maspalomas and Sioux City Park. Don't miss out on a visit to Angry Birds Activity Park. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and skydiving nearby. Visit our San Bartolomé de Tirajana travel guide
Map
Calle Capricornio, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • San Bartolome de Tirajana, Tunte, Gran Canaria, Spain
    Yumbo Shopping Center
    1 min drive - 1.2 km
  • Holiday World Maspalomas
    7 min walk - 0.6 km
  • Maspalomas Botanical Garden
    13 min walk - 1.2 km
  • CITA Shopping Center
    3 min drive - 1.9 km
  • Maspalomas Golf Course
    3 min drive - 1.9 km

Getting around

  • Las Palmas (LPA-Gran Canaria)
    28 min drive

Restaurants

  • Tertulia Y Enyesque
    4 min drive
  • La Esquina Ibérica
    15 min walk
  • Planet Bayern
    3 min drive
  • Bar Del Club Deportivo
    4 min drive
  • La Pata Caliente San Fernando
    15 min walk

About this property

Club Vista Serena

Hotel near Holiday World Maspalomas
Located close to Maspalomas Dunes and Maspalomas Lighthouse, Club Vista Serena provides a swim-up bar, a terrace and a garden. The on-site Mediterranean cuisine family restaurant, Bar Restaurante Vista S., offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club
  • Express check-out, express check-in and concierge services
  • Beach umbrellas, ping pong and a billiards/pool table
Room features
All guest rooms at Club Vista Serena feature comforts, such as furnished balconies and air conditioning, as well as amenities, such as free bottled water and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • TVs with cable channels
  • Kitchens, full-sized fridge/freezers and microwaves

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Restaurante Vista S.

Things to do

  • Billiards/pool table
  • Children's pool
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Table tennis
  • Wine tours

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 24 buildings
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55 (one-way)
  • Late check-out fee: EUR 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Club Vista Serena
Vista Serena Bartolome Tiraja
Club Vista Serena Apartment San Bartolome de Tirajana
Club Vista Serena San Bartolome de Tirajana
Club Vista Serena Hotel
Club Vista Serena San Bartolomé de Tirajana
Club Vista Serena Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Club Vista Serena have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6 PM.

How much does it cost to stay at Club Vista Serena?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Club Vista Serena on 12 Apr 2026 start from ฿3,257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Club Vista Serena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Club Vista Serena?

There is free parking nearby.

What time is check-in at Club Vista Serena?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Club Vista Serena?

Checkout is at 11:00 AM. Late checkout is available for EUR 39 (subject to availability).

Does Club Vista Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Club Vista Serena located?

Located in Maspalomas, this hotel is 0.5 mi (0.8 km) from Holiday World Maspalomas, and within 3 mi (5 km) of Maspalomas Dunes and Maspalomas Lighthouse. Sioux City Park and Angry Birds Activity Park are also within 12 mi (20 km).

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Reviews

Club Vista Serena Reviews

8.4

Very good

8.4

Cleanliness

7.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 102 out of 294 reviews
Rating 8 - Good. 139 out of 294 reviews
Rating 6 - Okay. 41 out of 294 reviews
Rating 4 - Poor. 7 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

Reviews

8/10 Good

Ginsing

Liked: Cleanliness, amenities, property conditions & facilities
Alexia was so friendly during my check-in and gave some great local recommendations. Staff were generally great. The room was clean and tidy.
Stayed 6 nights in Jan 2026

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable but short stay. The pool and restaurant are excellent
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
Stayed 2 nights in Nov 2025

8/10 Good

Giacomo

Liked: Staff & service, amenities, property conditions & facilities
Family of 4 with 2 young kids, we had a good time, the place is safe and enclosed,staff kind and understanding. Would definitely go back
Stayed 8 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!
Stayed 7 nights in May 2025

8/10 Good

Tanja

Liked: Amenities, property conditions & facilities
Comfortable and quiet
Stayed 7 nights in Jan 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small resort. Cute 80s furnished. Immaculately clean. Super for Families and couples who want a quiet relaxing time.Less so if you want to dive into the night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

December 2024

Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.
Stayed 5 nights in Dec 2024

8/10 Good

EMMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Stayed 14 nights in Jul 2024

10/10 Excellent

Tochukwu

Very nice

Good experience. There was a mistake with my booking but the staff were very kind and understanding. Paula and colleagues at the bar were also so kind, welcoming and professional.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

I had a fantastic stay at Club Vista. The service was unbelievable and I had a wide choice of entrees and main courses being a half board stay. The staff went out of their way to make my stay really memorable.
Stayed 8 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
Stayed 3 nights in Dec 2024

8/10 Good

Athaliah elizsa mae Felizarta

Liked: Cleanliness, staff & service
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
Stayed 4 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, small cozy place

Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
Stayed 7 nights in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
Stayed 1 night in Sep 2024

8/10 Good

Hans Jacob

Liked: Cleanliness, staff & service, room comfort

Great place. Go for it.

For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.
Stayed 7 nights in Dec 2024

6/10 Okay

Waldemar

Liked: Room comfort
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
Stayed 7 nights in Nov 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
Stayed 10 nights in May 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service

Bad attitude

Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
Stayed 4 nights in Mar 2023

4/10 Poor

Ross

Disliked: Cleanliness, amenities, property conditions & facilities
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Stayed 4 nights in Sep 2022

8/10 Good

Dzintars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Stayed 11 nights in May 2022

8/10 Good

Sebastian

Liked: Cleanliness, amenities
Etwas in die Jahre gekommen aber grundsätzlich ok
Stayed 9 nights in Dec 2025

8/10 Good

Carola

Disliked: Cleanliness, staff & service, room comfort
Bra luftkonditionering. Fina omgivningar. Trevlig personal. Saltvattenpool.
Stayed 3 nights in Dec 2025

8/10 Good

D R

Liked: Cleanliness, staff & service, amenities
Personal genial, instalaciones frescas y bien cuidadas. El tamaño del desayuno puede mejorarse. El area es un poco incomodo si no se tiene un carro.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicklas

Liked: Cleanliness, property conditions & facilities
Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.
Stayed 12 nights in Jun 2025