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"Great property, everything was clean. Food was good, what you would expect from an all inclusive resort. Hotel staff were very nice. Activities in the resort were also fun if deciding not to venture outside of the resort. I’d give my overall experience and 8/10. "

"The food was Creative & different everyday. Great variety & something for every taste. Pool was very clean & seating always seemed to be available. Rooms were very clean, spacious & beautiful. "

"I stayed here in early April 2026. Pros: Food was okay to good. The buffet restaurant had a good mix of food with a theme for each day. Mayan day was yummy. Ala carte Mediterranean restaurant had beautiful views. Poolside ice creams enjoyable. Junior suite was spacious. Daily delivery of drinks to put in mini fridge appreciated. Check in/out was easy. Cons: no one serviced my room when asked (4 day stay). Commons areas were dirty (elevators, walls, doors, cloth seating). Room smelled strongly...

"Todo excelente Super Service "

"Tuvimos una experiencia increíble en familia. El hotel es hermoso, muy bien cuidado y con un ambiente perfecto para relajarse y disfrutar. El servicio fue excelente en todo momento, siempre atentos y amables. La comida superó nuestras expectativas, con mucha variedad y muy buena calidad. Viajamos con nuestro hijo y nos sentimos muy cómodos, es un lugar ideal para familias. Sin duda volveríamos y lo recomendamos al 100%. "

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"9/10 review. We will visit again. Basically only one restaurant. Very good food though. One “bar” didn’t open until 5 with snack food. Small Italian restaurant didn’t open until 5 also. And they don’t serve alcohol until 11. I’m in an all exclusive resort I want to start drinking at 10 AM. Rooms were cleaned everyday, stocked with water, soda, beer, towels. Whatever you needed. Staff was very friendly, everyone said hi when you walked bye them. Would definitely recommend and visit again. "

"Water options were very limited. Was told if they put more in fridge, there would be a charge. Bartending staff was excellent. Food was average. Hotel is dated."

"Food is not great compared to other hotels we've stayed at. Late night menu is terrible. No room service. Property seems very old. Elevators stopped working the day we were checking out and had to carry a large suitcase down 6 flights of stairs."

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"We had fun time "

"Understaff at the pool area Elevetol Wei"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Comfortable"

"We had a very enjoyable stay at this hotel. The location is excellent, with convenient access to bus transportation, making it easy to get around. Our room had a beautiful ocean view, which made watching the sunrise every morning a real highlight. The hotel was clean throughout our stay, and towels were changed daily, which we appreciated. Breakfast was continental but offered a good selection to start the day. The staff were generally okay, though they could have been a bit more...

"Great location. Good views. Bar area needs help to improve atmosphere."

"It was the worst vacation experience I’ve ever had. I paid premium prices, and the rooms were ugly. The service was terrible. There was nothing premium about it. The only thing here are swingers who really enjoy themselves and give the resort high ratings. It’s even below zero for me because I don’t care about the other stuff happening. If the resort had been nice, had good service, had good food, and had a lot of activities, it might have been okay. But it wasn’t. "

"Muy bien servicio todo perfecto recomendado "

"Musical noisy until 2 am, very bad night."

"We just got back and are ready to go back! We highly recommend this hotel. We traveled as a family of 5-three kids under the age of 10. I did so much research before actually booking because of it being smaller and fairly new. This is a beautiful, super clean aesthetic hotel! The pool pictures make it seem like the pool is small but there’s actually plenty of room for everyone. Food options were great but dinner was the best. Our favorite restaurant was Cape Nao and our waiter Fernando was so...