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Grand Hyatt Cancun Beach Resort

5.0 star property

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Located close to Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez, Grand Hyatt Cancun Beach Resort provides an adjacent golf course, a marina and a corner/local shop. This property is a great place to bask in the sun with a beachfront location, a free beach shuttle and scuba diving. Indulge in a Swedish massage, aromatherapy and a facial at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. The 24-hour health club offers yoga classes and Pilates classes; other things to do include skydiving, snorkelling and ecotours. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a terrace and a shopping centre on-site.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Grand Hyatt Cancun Beach Resort

  • Property near Puerto Cancun Marina Town Center
  • Located close to Ultramar Ferry Puerto Juárez, Grand Hyatt Cancun Beach Resort provides an adjacent golf course, a marina and a corner/local shop. This property is a great place to bask in the sun with a beachfront location, a free beach shuttle and scuba diving. Indulge in a Swedish massage, aromatherapy and a facial at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. The 24-hour health club offers yoga classes and Pilates classes; other things to do include skydiving, snorkelling and ecotours. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a terrace and a shopping centre on-site.
  • Other perks include:
    • 7 outdoor pools and 2 indoor pools
    • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), massage treatment rooms and coworking spaces
    • Wedding services, meeting rooms and tour/ticket information
  • Room features
  • All 500 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and pillow menus.
  • Other conveniences in all rooms include:
    • Hairdryers and shampoo
    • 65-inch Smart TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards, ceiling fans and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Bicycle storage
  • Concierge service
  • Parking
  • Sporting facilities or equipment
  • Valet parking
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 15 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (one-way), (from 5 to 12 years old)
  • Covered self-parking fee: USD 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Hyatt Cancun Beach Resort have a pool?

Yes, this property has 2 Indoor pools, 7 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

Is Grand Hyatt Cancun Beach Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt Cancun Beach Resort?

Self-parking is available for USD 50 per day.

What time is check-in at Grand Hyatt Cancun Beach Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Cancun Beach Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Cancun Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Grand Hyatt Cancun Beach Resort located?

Located in Zona Hotelera, this beachfront property is in the city centre, 0.3 mi (0.6 km) from Puerto Cancun Marina Town Center, and within 6 mi (10 km) of Ultramar Ferry Puerto Juárez and Cancun Convention Center. La Isla Shopping Mall is 7.4 mi (11.9 km) away.

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