โรงแรมใกล้ริเวอร์ไซด์พาร์ค, เซาท์แฮมป์ตัน

"Our stay was short but very good except for when we went for dinner and breakfast, the air conditioning was on full force which made it very cold to sit and enjoy your meal. We did mention to the staff and so did many other people so hopefully they got someone in to correct the problem"

"The welcome at Reception was excellent and was a great start to our stay. The staff in the bar/restaurant area were outstanding and we enjoyed our evening so much we planned on going back for lunch the following day. Unfortunately this was when our whole experience changed, we asked for a late check out at 12 but were told it would cost us £10. This seemed petty as we were told late check out was fine. I am also a member of the hotel’s loyalty club and one perk was not having to pay for this....

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. "

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."

"Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation"

"Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!"

"Booking was straightforward on Expedia and I opted for this one (for a party of 3) because it was closer to my intended destination, equal in price comparison to Travelodge. The difference being that the accommodation had access to a kitchen and appeared to be presented well on paper. We booked for two nights. The Expedia booking instructions stated that any access code would be sent a day prior to the booking date. As nothing had arrived I contacted the supplier, who responded merely by...

"No staff to be seen"

"Overpriced hotel with terrible soft, spongy mattresses"

"Great guest care from start to finish"

"Great hotel, convenient location, good value, comfortable beds"

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"For the $91 per night price, this was very good value. Indeed, the property is a mere 5 minutes from the port and train station, which is great. Also, there are good restaurants within a 15 to 20 minute walk. There is a decent full kitchen, although there appeared to be no way to make ice. Be aware that there are no en suite bathrooms, but the bathroom was always available to us, since the property was only about half full. However, only one of the two showers on the second floor where we...

"The room was super small, but the bathroom was decent size with a great shower. We had to store our luggage downstairs at the desk as only our carry ons could fit comfortably on the room. The breakfast that came with the room was the best we have ever encountered. We could order off the menu which had a good selection w/ great coffee and fabulous service!"