"From the pictures on the site, it indicated that toileries would be provided. But there was none to be seen. Initially had problems getting into my room, because the no. received was incorrect. Contacted the Office and this was corrected immediately. The no.19a bus goes to the 'Shirley' area, just ask the driver to put you off at the Howard Road bus stop. Take the 1st left and you are on Howard Road and the Guest House is on the right. The full address of your premises needs to include...
"Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied"
"Good value.
Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking.
Location fab for Portswood and easy to find parking on a Saturday night ."
"This property was not as described, the room had nothing but a bed and some cupboards it’s the most basic living space you can imagine. There were some unsavoury characters staying there as felt unsafe."
"Was a leak in the room so had to leave, when first arrived got out into the wrong room, cups weren't clean no sheets on the bed or duvet, DO NOT STAY HERE "