โรงแรมใกล้ศูนย์การค้ากินตา อาเลเกรีย, Playa del Carmen

"Reserve directo de Expedia y encontré buen precio a escasos metros de l quinta avenida, desde el momento llegar al hotel muy buena atención de recepción, el cuarto muy limpio en óptimas condiciones, sin duda me volvería a hospedar. Pd. Me quedé con ganas de probar la comida"

"Lo único malo pero ya se sabe ruido intenso hasta tarde pero si tienes sueño pesado o vas de fiesta no importa peeeeero sino es terrible opcion"

"Overall, we had a pleasant stay. The hotel is clean, modern, and in a great location—close to most tour shuttle pickup points (within a 5-minute walk) while still being quiet. The room was spacious. The rooftop pool is a nice bonus, the breakfast was good, and the dining staff were friendly. There are a few areas that need improvement. Check-in was very slow. We waited about 30 minutes, and although the front desk staff knew we had been waiting, they helped guests who cut in line first. We were...

"Todo muy bien Pero mi habitación que rente no estaba lista y tuve que esperar"

"."

"Very helpful staff responded to messages. They were able to accommodate our needs."

"No me gustó que la habitación no tenía agua caliente por una falla conocida por ellos, perdí tiempo y llegar a reunión a tiempo esperando que se solucionara, al final cambiaron la habitación.. desafortunadamente en la mañana siguiente falló también el sistema de aire acondicionado de manera general en el hotel, con el calor de Playa del Carmen 😞,, nos hicieron favor de proporcionar un ventilador.. pero definitivamente no es lo que esperas de un hotel de esta cadena…"

"Todo excelente, solo el desayuno deja mucho que desear, es muy básico"

"Manuel the guard was so helpful and made our stay very comfortable"

"Lugar bom e super bem localizado, bem próximo a quinta avenida e a um quarteirão do coco bongo. Perto de tudo"

"This a beautiful and serene property. The location is perfect for central activities and the staff is very friendly and accommodating. My only problem was the bathroom were we stayed, the shower headed wasn't working properly. The room was clean and spacious. "

"Excelente por su ubicación muy cómodo y muy amables"

"El hotel súper ubicado el servicio exelente muy cómodo"

"Good"

"Clean room and friendly staff"

"Overall an okay stay. They had some restaurants and amenities closed. We make a reservation for the Mexican one and it was closed but come to find out you just needed to go to another restaurant for that menu. The concierge didn’t tell us that though. Rooftop pool was closed. No balcony chairs even though it was said that was included in our room. No true beach access. It’s a small portion with rocks. It was pretty empty which was kinda nice at times. Charges for room service but we couldn’t go...