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"The staff was very pleasant. The rooms were very neat and clean. Check in was fast, the lobby area had yummy cookies at the coffee and hot chocolate bars."

"Great customer service the young lady and the gentleman was very polite I didn't know too much about the place and they didn't have a problem explaining without getting mad plus it was very clean I really like that"

"Room is gorgeous and the staff are incredible!! If I could give this hotel 10 stars, I would, but I can’t so please just imagine I have. Carly, at the reception desk, was absolutely fantastic, greeted me with a warm smile, and chatted with me for a bit about my travels (and how it’s my first ever time in Richmond, VA) before gifting me a complimentary room upgrade to enhance my— already wonderful— stay in Richmond :) If you walk into the hotel to check in and see Carly at the front desk, just...

"I was greeted by a friendly staff. My room had a comfortable bed with plenty of hot water. "

"Very clean and nice hotel. Very quiet"

"Clean room"

"Clean and comfortable rooms and a great location. Staff was courteous and helpful, too. "

"Good"

"Convenient and nice hotel "

"Good breakfast choice !!"

"Great place to stay!"

"Clean and quiet, 15 mins to downtown Richmond. "

"Absolutely "

"Very clean "