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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Families gather in the lobby for morning coffee before setting out to explore Richmond's West End, where adventures await at every turn

Choose dates to view prices

Holiday Inn Hotel and Suites Richmond West End is centrally located, ideal for families. Enjoy a breakfast buffet, relax on the sunny terrace, or stay active in the gym. The hotel offers high-speed WiFi and convenient laundry facilities for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,475
฿4,040 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a chair, and a small table.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

A modern bathroom with a large mirror, a sink, a shower, and a bench.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

A compact kitchen with a microwave, sink, and dishwasher.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

A compact kitchen with a microwave, sink, and dishwasher.

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a chair, a television, a lamp, and a large mirror.

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

A modern kitchen with a flat-screen TV, a microwave, and a bench.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern kitchen with a flat-screen TV, a microwave, and a bench.

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Laurel, a neighbourhood in Richmond, Holiday Inn Hotel and Suites Richmond West End by IHG is in the suburbs. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Lewis Ginter Botanical Garden and Cultural Arts Center Glen Allen are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • A chessboard on a rustic wooden surface.
    University of Richmond
    12 min drive - 6.8 km
  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    13 min drive - 12.7 km
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    17 min drive - 15.0 km
  • Bowlero West End
    1 min walk - 0.2 km
  • Richmond Raceway
    19 min drive - 17.4 km

Getting around

  • Richmond Staples Mill Road Station
    6 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Restaurants

  • Wawa
    6 min walk
  • Joen Korean Restaurant
    11 min walk
  • Buffalo Wild Wings
    11 min walk
  • McDonald's
    10 min walk
  • Sushi Masa
    8 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

  • Hotel near Short Pump Town Center
  • Consider a stay at Holiday Inn Hotel and Suites Richmond West End by IHG and take advantage of a terrace, laundry facilities and a gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
    • A vending machine, smoke-free property and coffee/tea in reception
  • Room features
  • All 141 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • LCD TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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฿3,439 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,054 square feet of conference space
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults and USD 7.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on 10 Aug 2026 start from ฿3,475, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel and Suites Richmond West End by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel and Suites Richmond West End by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Hotel and Suites Richmond West End by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Hotel and Suites Richmond West End by IHG located?

Located in Laurel, this hotel is 2.3 mi (3.7 km) from Henrico Doctors' Hospital and within 6 miles (10 km) of Regency Square Mall and University of Richmond. Lewis Ginter Botanical Garden and Shops at Willow Lawn are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

8.8

Excellent

9.2

Cleanliness

2.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 355 out of 571 reviews
Rating 8 - Good. 115 out of 571 reviews
Rating 6 - Okay. 57 out of 571 reviews
Rating 4 - Poor. 24 out of 571 reviews
Rating 2 - Terrible. 20 out of 571 reviews

Reviews

Verified review

10/10 Excellent

yolonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very helpful and knowledgeable of the surrounding area
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was great and the food was delicious
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served our needs perfectly at there was nothing to complain about. The staff was very helpful and the beds very comfortable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Deepmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, hotel and room clean
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Dr. Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities in the rooms (lotion, etc.) could be better quality.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just for a quick night on our way home. The rooms are large and clean & comfortable. Only interacted with one staff and she was very nice. I would stay again if in the area
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and conveniently located. .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and had comfortable beds
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Jainaba

Liked: Cleanliness
Disliked: Amenities
Outlets in the kitchenette were broken, unexpected breakfast fee, pool closed early. Cleanliness of the rooms were in great condition.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe clean and didn’t here much from the neighbors so quiet too
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ugur

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet hotel to stay and get rest
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant. Room was clean. Highly recommend esp if you want to enjoy cocktails in the bar/restaurant.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
The entire hotel was immaculate, comfortable, the staff Krystal was AWESOME, and the Mexican Restaurant behind the hotel was a 10!!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel . Comfortable beds . No complaints
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, cleanliness of the property and on site food.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nice area. Plenty of food options and shopping not far away.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, breakfast was amazing!!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Clean room, all staff were courteous!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, hotel was very clean, bed was comfortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Updated very clean room and a comfy bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mariandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy to book!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Cherry Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were great.
Stayed 1 night in Feb 2026