Hilton Garden Inn Richmond Innsbrook

Property class: 3

Choose dates to view prices

Reviews

7.8 out of 10
Good
A corner/local shop, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
The current price is ฿2,997
฿3,485 total
includes taxes & fees
25 Oct - 26 Oct

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for King

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a framed picture on the wall.

King

8.4 out of 10
Very good
(92 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a patterned carpet.

Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible Bathtub

A modern bathroom with a shower, grab bars, a sink, and a large mirror.

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a patterned carpet.

Room, 2 Queen Beds, Hearing Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

A modern bathroom with a shower, grab bars, a sink, and a large mirror.

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite

A hotel room with a sofa, armchair, ottoman, a lamp, and a television.

Studio Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible Shower

A bathroom with a sink, mirror, shower, toilet, and a framed picture on the wall.

Room, 1 King Bed, Accessible Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a framed picture on the wall.

Room, 1 King Bed, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible Shower

A bathroom with a sink, mirror, shower, toilet, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible Shower

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Junior King Suite With Sofabed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free wired internet

King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Located in Glen Allen, Hilton Garden Inn Richmond Innsbrook is in the business district and near the airport. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Glen Allen travel guide
Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    5 min drive - 5.2 km
  • A chessboard on a rustic wooden surface.
    University of Richmond
    15 min drive - 11.5 km
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    20 min drive - 19.8 km
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    22 min drive - 22.2 km
  • Short Pump Village
    4 min drive - 3.8 km

Getting around

  • Richmond Staples Mill Road Station
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Restaurants

  • Wawa
    11 min walk
  • Golden Corral
    20 min walk
  • Devil's Lettuce
    3 min walk
  • Five Guys
    5 min walk
  • Starbucks
    4 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

  • Hotel near Short Pump Town Center
  • A corner/local shop, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
    • A banquet hall, a 24-hour front desk and ATM/banking services
    • Coffee/tea in reception, a front desk safe and a ballroom
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 155 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

Similar properties

A bar area with a curved counter, stools, a beverage cooler, and a television screen.
Hyatt Place Richmond/Innsbrook
Glen Allen
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
7.8 out of 10, Good, 1,007 reviews
The price is ฿3,387
฿3,938 total
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 11 PM.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 25 Oct 2026 start from ฿2,997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self-parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.3 mi (3.6 km) from Short Pump Town Center. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Richmond Innsbrook Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 477 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 126 out of 1008 reviews
Rating 4 - Poor. 94 out of 1008 reviews
Rating 2 - Terrible. 95 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and we enjoyed the indoor pool and hot tub Will definitely come back again 👍
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room, I will definitely stay here again,
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The lounge / food was very good. Though a limited menu the chef did an outstanding job. Our bartender/server was outstanding! We are planning to stay again at this location for all our upcoming visits to Richmond for the additional home games for UofRichmond.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy beds! A great location if your staying in Richmond West End!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
My wife and I had a nice stay at this hotel. The staff was very friendly and welcoming. The front desk, restaurant, and housekeeping staff were all pleasant and helpful. The hotel could use some additional cleaning, especially the hallway carpets and elevators. That said, I really liked the convenience of having snacks and drinks available to buy. Overall, I enjoyed my stay and would recommend this hotel. The friendly staff and convenient amenities made for a pleasant experience.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, breakfast was great, dining options close to the hotel and very family friendly
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub looked like some kind of stain on the floor - I'm not sure what it was but I almost didn't use it. The sheets looked dirty, Might just be old sheets that were washed too many times, but I didn't sleep between the sheets. The rest of the room was great.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near many restaurants and just 15 minutes to UR.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Excellent breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location with many food options and access to shopping. Reasonably clean with some renovation needed in the near future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Great room and friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good sleep, the bed was great and the room was really clean. However, the sounds travel in the halls and room to room. Very noisy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Comfortable and quiet
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great and located around shops and restaurants. Definitely carpets need a good cleaning but would book again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. I added the breakfast option for my party of 4 when I booked which saved us about 23 bucks. The pool was great and there was a little hot tub attached to it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms and a great location. Staff was courteous and helpful, too.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet and clean room, affordable investment, and easy to both check-in as well as check-out.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bath were clean and bed was very comfy. Check in staff was friendly, and breakfast staff were on point. Host Kennedy and lady chef provided top notch service. Both were very accommodating and spoke through smiles. We will definitely be back to see them.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel with friendly staff Clean rooms and walking distance to restaurants
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I like staying at this hotel, but this time the staff was not helpful at all. guest standing waiting to be checked in. They were talking to each other. We’re not helping us. The people in the Restaurant area they were perfect. They were great. I guess the front desk staff was having a day, but I will be back.
Stayed 1 night in Jul 2026