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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Travelers stay connected and comfortable at this Richmond hotel where 24-hour fitness facilities and convenient snacks complement outdoor relaxation spaces

Choose dates to view prices

Located near Short Pump Town Center, Candlewood Suites Richmond-West offers practical comforts for travelers. Guests appreciate the helpful staff, 24-hour gym, convenient bar/deli, dry cleaning services, free in-room WiFi, and outdoor furniture for relaxing after exploring.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is ฿3,292
฿3,828 total
includes taxes & fees
9 Aug - 10 Aug

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom

8.4 out of 10
Very good
(16 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Glen Allen, Candlewood Suites Glen Allen-Short Pump by IHG is in the business district. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center. Visit our Glen Allen travel guide
Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    2 min drive - 3.1 km
  • A chessboard on a rustic wooden surface.
    University of Richmond
    15 min drive - 12.6 km
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    22 min drive - 23.2 km
  • A roller coaster at an amusement park with a 'Welcome' sign and a crowd of people.
    Kings Dominion
    28 min drive - 39.0 km
  • Richmond Raceway
    22 min drive - 29.1 km

Getting around

  • Richmond Staples Mill Road Station
    15 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Restaurants

  • Wawa
    15 min walk
  • Starbucks
    10 min walk
  • McDonald's
    10 min walk
  • Cook Out
    15 min walk
  • Taco Bell
    18 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

  • Hotel near Short Pump Town Center
  • You can look forward to a corner/local shop, laundry facilities and a 24-hour gym at Candlewood Suites Glen Allen-Short Pump by IHG. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Express check-out, smoke-free property and a front desk safe
    • Outdoor furniture, a TV in reception and coffee/tea in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 122 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and hairdryers
    • 43-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 36 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Glen Allen-Short Pump by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 36 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of 17 Jul 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on 9 Aug 2026 start from ฿3,292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Glen Allen-Short Pump by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Checkout is at noon.

Where is Candlewood Suites Glen Allen-Short Pump by IHG located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Bowlero West End are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 473 out of 779 reviews
Rating 8 - Good. 177 out of 779 reviews
Rating 6 - Okay. 72 out of 779 reviews
Rating 4 - Poor. 35 out of 779 reviews
Rating 2 - Terrible. 22 out of 779 reviews

Reviews

Verified

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The ladies that staff the Check-In are particularly friendly and helpful, thanks !!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly. Clean room. Great staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Staff always friendly and welcoming the property and room is clean this was my third stay and I will be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff Was Exceptionally Nice!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Aerie was amazing! I will stay again just because of Aerie’s helpfulness and good customer service.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is convenient to shopping and eating and the highway. Room was nice, quiet, and clean. The only thing I didn’t like was the air conditioning situation. Air condition does not run when you’re not in the room. It runs on a sensor. You have to wait about 15 minutes when you get back in the room for it to come on so after a hot day outside, you can’t come inside to a cool room. Did not get much sleep at night because the air condition did not run. I woke up several times hot.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Quiet and comfortable pet friendly hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities
Had a great one night stay, room was clean, staff was courteous, easy check in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & well stocked. The staff was friendly & courteous. I will stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed very courteous. The room were clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Front desk agent was friendly. The hotel and room were clean and quiet.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was awesome. Nice and clean. Staff was pleasant and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Stay

It was a great stay and we were very comfortable with the room!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, very welcoming staff, clean, located in a great area.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Theresa

Liked: Amenities
Staff was very helpful and accommodating.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, very nice rooms, located in great area.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Scherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay. Excellent dining options in the area.
Stayed 14 nights in Jun 2024
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great l ocation
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Valerie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout. Kitchen very user friendly. Staff helpful and kind. Would stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Scherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful and quiet stay!
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome. Room was clean. Plenty of parking on site and stores nearby.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and comfortable.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable, clean room and super friendly staff.