Is Radisson Hotel New York Wall Street pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Radisson Hotel New York Wall Street?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from noon to7:00 PM for a fee of USD 50.

What time is check-out at Radisson Hotel New York Wall Street?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Radisson Hotel New York Wall Street located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Stock Exchange, Trinity Church and Staten Island Ferry Whitehall Terminal. One World Trade Center and Brooklyn Bridge are also within 15 minutes. Wall St. Station (William St.) is only a 2-minute walk and Broad St. Station is 3 minutes.

Radisson Hotel New York Wall Street Reviews, Deals & Photos 2025

8/10 Good

Mark

9 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Based on the other reviews, I was surprised to find this hotel in decent shape and very clean. Check-in was super easy and the parking garage is right around the corner. The rooms are very basic (they don't have coffee machines or irons etc..) but it was absolutely perfect for a one-night stay. The heater wasn't loud, as other reviews mentioned, and the room's temperature was easily changed. I'll definitely consider going back here the next time I visit NYC.

6/10 Okay

Meghan

18 Dec 2022

Liked: Cleanliness

Great area with lots to do within walking distance. The first room I was given did not have working heat and it was unbearably cold. Thankfully, the staff was great and relocated me super fast. The next room was warmer, but I still couldn’t adjust the temperature. The property is pretty outdated as well. For the price and location, I’d stay here again

4/10 Poor

Neal

19 Dec 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Location is excellent, a short walk from Stock Exchange and WTC. Apart from that though it doesnt have a lot more; it feels run down and neglected with closed bar and next to no communal areas. Lifts are in a poor state, especially the controls; ice machines in corridors dont work. Upside, it was clean

2/10 Terrible

PABLO

28 Sep 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No elevators working, no A/C, no TV remote control but that is not the worse. Staff was. Worse hotel experience ever

Stayed 2 nights in Sep 2022

2/10 Terrible

Robert

22 Sep 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outrageous

Cancelled res No warning No reinbursemsnt Outrageous Radisson is off my travel list forever

Stayed 2 nights in Sep 2022

4/10 Poor

Alexander

9 Sep 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel is poorly maintained with lots of broken things here and there. AC units in the rooms are loud as hell so its impossible to sleap, the only way to change the temperature or turn it off is to call a front desk and they send an engineer to manually adjust the unit. The hotel stuck in 70s, shame on management! Staff is nice and friendly thought.

Stayed 4 nights in Sep 2022

2/10 Terrible

Daniel

27 Oct 2022

Disliked: Staff & service, amenities, property conditions & facilities

Restaurant bar closed. In-room HVAC was nonoperational. Polyester sheets that were too hot no HVAC control. Wifi is slow, constantly disconnects, and doesn't work on all floors. Checkout was easy though.

Stayed 2 nights in Oct 2022

2/10 Terrible

Fernando

30 Sep 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The lights in the room didn’t work and you can’t control the AC in the room.

Stayed 1 night in Sep 2022

2/10 Terrible

Eduardo

6 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I booked a studio suite at the Radisson Wall Street. I chose this hotel because it is located near the Staten Island Ferry and wanted to walk there the next morning at 5:00 am to take the ferry to the NYC Marathon. When I arrived at the Radisson the front desk told me that my booking was transferred to the Holiday Inn Lower East Side approximately 5 trains stops away. I was very upset that no notice was ever provided to me and in fact had received a reminder email of my Radisson booking only a few days prior. Needing a place to stay for the night, I took a train to the Holiday Inn. I was charged the full price at the Holiday Inn despite the fact that there was no suite available. Overall, horrible experience. I was treated with disrespect by both hotel chains.

Stayed 1 night in Nov 2023

4/10 Poor

Kayo

17 Jan 2023

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Need to improve customer service via phone

2/10 Terrible

PAUL

13 Jan 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Room did not have a thermostat and heat was on high. Had to open window for cool air. There were no irons or ironing boards

Stayed 2 nights in Jan 2023

10/10 Excellent

Jetesha

10 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful staff, clean rooms, amazing location.

2/10 Terrible

Joseph

4 Jan 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely DISGUSTED with Radisson. My wife and I returned to our room from a holiday party around 2 AM. Shortly after returning, a man barges into our locked room! My wife is completely undressed, we’re both in shock, and after a brief confrontation the man leaves. We find out shortly after that it was a hotel employee!! He was on probation, left completely unsupervised (no mgmt. on staff), and given unbridled access to hotel systems. We also learned that he is not someone who would otherwise have room access, like a maintenance or cleaning employee would - he specifically created a key for OUR room! I believe he had bad intentions… we are traumatized by this incident. A complete failure in hotel security and negligent hiring. After an initial phone call, hotel management has disappeared. Stay away from this hotel at all costs.

6/10 Okay

jeremy

30 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Deçu

Nous avons dormi une seul nuit. Nous avons une suite . Nous avons été déçu pour le prix payer. Comme nous sommes rentrer il y avait une forte odeur de cigarette, le frigo pas nettoyer, pas de couverture ni d oreiller pour nos enfants qui dormait dans le fauteuil lit , il manquer une rideaux pour la nuit ,pas de wifi dans la chambre, il y avait des taches sur la moquette. Je ne reviendrais pas

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

30 Dec 2022

Disliked: Property conditions & facilities, room comfort

Ne mérite pas un 4 étoiles

On a eu un sérieux problème avec le climatiseur qui nous a empêché de dormir à cause du fort bruit. Le climatiseur se déclenche automatiquement toutes les 15 min en moyenne ce qui est gênant car vous vous habituez jamais au bruit. Vous ne pouvez ni l’éteindre ni changer la température en plus. Aussi, pas de Wi-Fi dans les étages supérieurs. Le point positif est bien évidemment sa proximité du metro et autres monuments du quartier financier.

Stayed 2 nights in Dec 2022

2/10 Terrible

Luiza

20 Dec 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed for 2 nights and my experience wasn’t pleasant at all. The reception lady was rude and not welcoming from the beginning, the room was dirty and in the morning I revealed cow roach climbing out the bed, it was disgusting. When I went down to the reception, lady did not seem to be surprised and she told she sent someone to the room, but 2 hours later my room still was the same and no one came. If you are looking for a hotel in this area, there are multiple nice options and even cheaper. It’s very disappointing to have such experience for this big brand!

2/10 Terrible

Mario

13 Dec 2022

Disliked: Property conditions & facilities

This place needs a major upgrade, the elevators look dirty, the bathrooms are so uncomfortable.

Stayed 1 night in Dec 2022

4/10 Poor

Kimberly

9 Dec 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Overall, I want to say the staff was very helpful and kind, trying to fix the problems that they could control. It was a decent location; close to the subway. The property, however, was pretty awful. There was no thermostat in our room, so we walked in and it was super stuffy and hot. A staff member came up to adjust our temperature manually, but said the only options were full-blast AC or opening the window; we had him crack the window but then got bugs and noise from Wall Street all night. The room was not clean; there were used tissues and trash beside the bed. I chose the 14th floor because they said the wifi would reach to that floor (my other option being the 19th floor), but the wifi didn't work on the 14th anyway. Wouldn't recommend this hotel.

Stayed 1 night in Dec 2022

4/10 Poor

Erica

8 Dec 2022

Disliked: Staff & service, property conditions & facilities

No more than 3 stars

Very mediocre hotel. Rooms are large and clean but bedding included only a top sheet and a thin piece of material as a cover - no blanket, comforter, or duvet. You cannot control the temperature of your room and HVAC unit cycles and comes on (very loudly) every 10-15 minutes 24 hrs a day. No Wi-Fi on upper hotel floors, unimpressive lobby. Online pictures are deceiving.

Stayed 1 night in Dec 2022

4/10 Poor

Gerardo

5 Dec 2022

Disliked: Staff & service, amenities, property conditions & facilities

Old property lacking the basics like in-room temperature controls. Wonder why Radisson would brand this place.

6/10 Okay

Shantanu

29 Nov 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Staff was not friendly, they are very rude and not replying to any questions. Location of property is very good.

2/10 Terrible

Val

22 Nov 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I rarely write negative reviews. However, other visitors have to be informed just as I would like to be for future travel decisions. The elevators are dirty and worn out. Card censors are broken and management didn't care to fix them. The room is old and misses necessary features like the safe, working fridge, and decent mattress. But what surprised me is that they don't have normal heaters. They use AC to warm up the air in the room, which is very bad as it blows warm air and it's very unhealthy. You can't adjust it and it's very loud making you constantly wake up at night. The hotel's management should really fix this property before travelers can be allowed to visit. Simple replies to negative remarks by other visitors are unacceptable.

Stayed 6 nights in Nov 2022

2/10 Terrible

Verified traveller

21 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

This was the worst hotel experience I’ve had. There was no heat in the room and maintenance confirmed that the compressor was broken and they will let the going desk know we needed another room. We waited and didn’t hear from them, so we went to the lobby. They stared at us and only said, “sorry, we can’t do anything.” After pressing the matter, they eventually said they will give us a refund. I am still waiting for the refund and they will not give it me/hotels.com customer service and are repeating the same line to us “we cannot help you.” We are still trying to reach them. I do not recommend this hotel.

Stayed 1 night in Nov 2022

4/10 Poor

Karen

21 Nov 2022

Liked: Cleanliness, staff & service

I wanted a coat dry cleaned and took it to the desk well before the 8:30 am deadline but when I went to pick it up that evening after 7 pm I found it had not even been picked up. Since i was checking out the next morning the only way I could have had it done was to pay extra for overnight and I wasn't confident I'd get it back in time even if I did try overnight. The water in the shower took so long to get warm I almost gave up on hot water before it finally got warm. I took a shower at different times and it didn't seem to matter the time. I put the "do not disturb" placard on the door since I didn't need housekeeping but a chair in the room had been moved while we were out so someone came in the room anyway.

Stayed 3 nights in Nov 2022

8/10 Good

luis

21 Nov 2022

Liked: Cleanliness, staff & service

Habitación estaba remodelada pero el ascensor está muy deteriorado. Gran ubicación. El personal muy atento.

Stayed 4 nights in Nov 2022

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