6/10 พอใช้
gustavo Del Refugio
เดินทางกับครอบครัว
7 มี.ค. 2026
ไม่ชื่นชอบ: ความสะอาด
The room itself was okay, but the shower was dirty and the AC was very noisy and did not work properly. The temperature kept changing on its own, which made it uncomfortable during the night.
The biggest issue was the front desk service. We rented three rooms and specifically asked for them to be close together or at least on the same floor. We arrived at 3:00 pm because we had an event at 4:00 pm and requested early check-in for at least one room so we could leave our luggage. We were told the rooms were not ready, but that upgraded rooms were available for an additional charge.
We agreed to upgrade one room and again asked if the other two rooms could be on the same floor. The staff said yes. However, when we came back later, the three rooms were on completely different floors. When we asked about it, they told us that was all they had and asked if we still wanted the rooms.
The lack of assistance and communication from the front desk was very disappointing. We would not be coming back to the Martinique Hotel.
gustavo Del Refugio
เข้าพัก 2 คืน, กุมภาพันธ์ 2026