Too crowded. AC in our room did not work, TV did not work. They changed our room but we had no where to stay for 4 hours the day we switched. New room key did not work and we waited 40 minutes for it to be fixed. Will not stay at Hyatt again after this unfortunate experience.
Las habitaciones están limpias,
Cómodas aunque el espacio es pequeño, y el lugar está bien ubicado a dos calles del metro.
Solo son muchos pisos y a la hora del desayuno los ascensores se saturan y tarda uno mucho en tomar uno.
The room and facilities were clean but the room was absolutely tiny and the toilet stopped flushing. We were awakened to excessive noise several times in the night. The elevators were excruciatingly SLOW.
One of the managers was really rude. Told us we had to go outside to wait for our ride cause there was too many people in the lobby. A guy from the front desk was supposed to call the transportation company to move up our pick up time the day before. Said he would call and he never called to change the time. The company was also late for pick up. The cleaning staff didn't want to clean our room when requested to clean. They left our room door open when we requested extra towels. We came back from dinner to find our room open.
Hotel Location is Great and Hotel itself is nice and modern but too crowded. Breakfast would be good if not too crowded all the times. Waiting times for elevators are sometimes ridiculous. Please read carefully that the water in the room is only complimentary for Elite members - written in super small letters - otherwise they charge you 6 Dollar for a small water bottle.