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Hotel 309

2.0 star property
A peaceful garden sanctuary in the middle of Manhattan, just steps from Madison Square Garden and NYU - a rare find in the bustling city

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Hotel 309 offers a quiet NYC corner with a garden retreat. Travelers appreciate the 24-hour front desk, public WiFi, laundry assistance, secure luggage storage, and help with booking tours and tickets for easy city exploration.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom | In-room safe, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located in Manhattan, a neighbourhood in New York, Hotel 309 is near a metro station. One World Trade Center and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include American Museum of Natural History and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall.
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Map
309 W 14th St, New York, NY, 10014

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • Bleecker Street - 5 min walk - 0.4 km
  • The High Line Park - 6 min walk - 0.6 km
  • Whitney Museum of American Art - 6 min walk - 0.6 km
  • 5th Avenue - 11 min walk - 1.0 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Grace's - ‬1 min walk
  • ‪McKenna's Pub - ‬1 min walk
  • ‪Brine - ‬2 min walk
  • ‪Rosetta Pizza - ‬2 min walk

About this property

Hotel 309

Hotel near 5th Avenue
Close to Madison Square Garden and New York University, Hotel 309 provides amenities such as a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • A 24-hour front desk, laundry services and tour/ticket information
  • A front desk safe, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hotel 309 include comforts, such as air conditioning, in addition to amenities, such as safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, kitchenettes and fridges

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 309?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Checkout is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 15-minute walk of The High Line Park and 5th Avenue. Madison Square Garden and New York University are also within 1 mile (2 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

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Reviews

Hotel 309 Reviews

5.8

5.6

Cleanliness

7.8

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 134 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 239 out of 1000 reviews

Reviews

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025

8/10 Good

Marjorie

Liked: Cleanliness, staff & service
The location and price is superb. That makes up for the rundown location. Friendly hallway cat but may be annoying for those with allergies.
Stayed 2 nights in Oct 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025

6/10 Okay

Lynae

Liked: Cleanliness, staff & service
Great staff, clean room, WiFi is unusable. Bed was broken but there was a pullout couch I slept on instead. Take advantage of the back patio area, it’s nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Cute, comfortable. Of course small but this is NYC. Overall loved it. Shared bathrooms were not a problem. super close to subway. Would stay agan!
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities
Fabulous location near the Highline, Chelsea Market, and so much shopping. Great place to say with a 9-year-old, we kept busy with playgrounds nearby, farmer's markets, and more. Nice that the rooms have little kitchenettes too. Only thing I didn't like was the mattress was very worn and sunk in the middle, so I couldn't sleep well here.
Stayed 3 nights in Jul 2025

4/10 Poor

Kirk

Disliked: Cleanliness, property conditions & facilities
Two star hotel in a good location.
Stayed 4 nights in Jul 2023

6/10 Okay

Rudy

Liked: Staff & service
The location is great. Staff is friendly. Rooms are super quiet sleeping is wonderful.
Stayed 3 nights in Apr 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds. The hotel cat was an added bonus. Good price too for NYC
Stayed 2 nights in Sep 2024

8/10 Good

Trace

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room has a nice bathroom, a comfy bed, toasty warm room, and decent sheets. GREAT location. Nice and clean. Great deal. I would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Liz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great. The staff were also good. We didn’t interact with them much but they let us check in early, which was nice. The rooms themselves are pretty yucky, no bugs or anything but a cheap room a good place to stay in a pinch if you are concerned with budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Amenities
Very nice property, located nicely to the subway. Super clean and comfortable
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, clean, safe.

Great location. Safe. Plenty of bathrooms. Older building, but clean. I would stay again.
Stayed 2 nights in Aug 2023

4/10 Poor

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can improve , location is great, service was good, but is old, and rooms are super small. I have been in NYC multiple.times and I payed almost the same for better hotels , better conditions.
Stayed 2 nights in Oct 2024

6/10 Okay

Alvin

Liked: Cleanliness, staff & service, room comfort

No frills. Great bathroom.

It is a no frills hotel. Room was clean. The bathroom was very nice, with a very large modern shower.
Stayed 2 nights in Sep 2023

6/10 Okay

Kwang Meng Andy

Acceptable for the price

It is clean and good value enough for the cost. But things could be improved like cleaning the toilet and throwing unwanted toiletries away. Allocating low level for people with big luggages as it has no elevator. Overall it is good enough for solo trips and not if you are traveling with family.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Positives - fabulous location next to subway, Chelsea and the High Line. Good price compared to other options. Negatives - window blinds broken (no improvement in 6 years), tired decor, mattress awful (it was sunken in the middle). Overall, a good option if you're on a budget but it comes with compromises. I wish they'd invest a little in the property and it could be so much better (please change your blinds so light can come into the rooms).
Stayed 10 nights in May 2025