The Ace Hotel New York is near the Empire State Building and Madison Square Garden. Guests enjoy 2 coffee shops, a Michelin-starred restaurant for breakfast and dinner, a relaxing bar, and a 24-hour gym. Staff members ensure visitors feel well cared for.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pet-friendly
Free Wi-Fi
Air-conditioning
Gym
The current price is ฿5,201
฿5,201
฿7,583 total
includes taxes & fees
31 May - 1 Jun
You may also like
Ad
The London, a Luxury Collection Hotel, New York City
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
ATM/banking services, multilingual staff and smoke-free property
A lift, a porter/bellboy and a 24-hour front desk
Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Hypo-allergenic bedding and down duvets
Bathrooms with designer toiletries and baths or showers
42-inch LCD TVs with premium channels
Wardrobes/cupboards, heating and daily housekeeping
Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: USD 45.92 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
Self-parking fee: USD 75 per stay
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Frequently asked questions
Is Ace Hotel New York pet-friendly?
Yes, Ace Hotel New York allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Ace Hotel New York?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 31 May 2026 start from ฿5,201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Ace Hotel New York?
Self-parking is available for USD 75 per stay.
What time is check-in at Ace Hotel New York?
Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Ace Hotel New York?
Checkout is at noon.
Where is Ace Hotel New York located?
Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.8
Amenities
8.8
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 535 out of 1104 reviews
10 - Excellent
535
Rating 8 - Good. 247 out of 1104 reviews
8 - Good
247
Rating 6 - Okay. 155 out of 1104 reviews
6 - Okay
155
Rating 4 - Poor. 95 out of 1104 reviews
4 - Poor
95
Rating 2 - Terrible. 72 out of 1104 reviews
2 - Terrible
72
Reviews
Verified
10/10 Excellent
Daniel
17 Mar 2026
Liked: Cleanliness
Great location, spacious room and comfortable beds!
Very good vibes and super friendly and helpful staff. Amenities were nice, but lots of on-site local restaurants were very neat to have. The bar was super lively. Overall great. Would stay here again.
This was our first time in NYC and staying at the Ace Hotel came highly recommended by a family friend! It did not disappoint - great location in mid-town, just a short walk away from all major subway stations and the Empire state building, making our trip super accessible and easy to navigate. The main lobby itself is just such a vibe and is always bustling with people having coffee, drinks or working. Our Medium King room was nice and spacious, the bed/pillows were super comfy and the room/bathroom was perfectly clean. Loved coming back to a freshly made-up room at the end of the day exploring the city. Front desk staff were also super friendly and helpful. Only thing to note was that our room’s A/C had a loud, ongoing rattle that woke us up a couple times. Will definitely be back!!!!
Caitlin
Stayed 2 nights in May 2026
Verified
6/10 Okay
harmony
15 Apr 2026
Liked: Cleanliness, staff & service
Staff were very helpful. Room and vibe were fun and water pressure was amazing!! We could barely sleep though because the room was 80 degrees and the AC seemed to barely work/broken
good location, nice bar/restaurant/ room could have used a spruce up/paint job. I love that the windows opened in my 2nd floor room. And appreciated being able to take the stairs.
Room are affordabe most of the time bar is nice great location but fees and DEPOSIT policy is exorbitant!! My stay price was Doubled by having to leave a $200.00 deposit.Nice property but not that nice!!
Second time staying there. Love the hotel, location and staff!
Elita
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Loretta
6 Feb 2026
The rooms are small, but decent and clean. The staff are friendly and the location was great.
My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
Friendly staff, great location, clean rooms and lobby. Front desk staff were very helpful and accommodating when asked to store our bags until our flight.