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Ace Hotel New York

4.0 star property
Art and culture collide in this iconic neighborhood where attentive service elevates the stay just steps from New York's most famous landmarks

Choose dates to view prices

The Ace Hotel New York is near the Empire State Building and Madison Square Garden. Guests enjoy 2 coffee shops, a Michelin-starred restaurant for breakfast and dinner, a relaxing bar, and a 24-hour gym. Staff members ensure visitors feel well cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿5,201
฿7,583 total
includes taxes & fees
31 May - 1 Jun

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About this property

Ace Hotel New York

  • Upscale hotel near 5th Avenue
  • A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
    • ATM/banking services, multilingual staff and smoke-free property
    • A lift, a porter/bellboy and a 24-hour front desk
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with designer toiletries and baths or showers
    • 42-inch LCD TVs with premium channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ace Hotel New York?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 31 May 2026 start from ฿5,201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per stay.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1104 reviews
Rating 8 - Good. 247 out of 1104 reviews
Rating 6 - Okay. 155 out of 1104 reviews
Rating 4 - Poor. 95 out of 1104 reviews
Rating 2 - Terrible. 72 out of 1104 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fun lobby bar and super helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central part of Manhattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Omari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good vibes and super friendly and helpful staff. Amenities were nice, but lots of on-site local restaurants were very neat to have. The bar was super lively. Overall great. Would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun vibes. The lobby remains one of the most energetic places to hang out. Very dog friendly as well!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, check-in was easy.... but the AC issue really needs to be fixed! It was soooo warm in our room when NY was in a heat wave!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in NYC and staying at the Ace Hotel came highly recommended by a family friend! It did not disappoint - great location in mid-town, just a short walk away from all major subway stations and the Empire state building, making our trip super accessible and easy to navigate. The main lobby itself is just such a vibe and is always bustling with people having coffee, drinks or working. Our Medium King room was nice and spacious, the bed/pillows were super comfy and the room/bathroom was perfectly clean. Loved coming back to a freshly made-up room at the end of the day exploring the city. Front desk staff were also super friendly and helpful. Only thing to note was that our room’s A/C had a loud, ongoing rattle that woke us up a couple times. Will definitely be back!!!!
Stayed 2 nights in May 2026
Verified

6/10 Okay

harmony

Liked: Cleanliness, staff & service
Staff were very helpful. Room and vibe were fun and water pressure was amazing!! We could barely sleep though because the room was 80 degrees and the AC seemed to barely work/broken
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super nice and helpful staff. Loved the style of the hotel and rooms, beds are comfortable! Would stay here again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice bar/restaurant/ room could have used a spruce up/paint job. I love that the windows opened in my 2nd floor room. And appreciated being able to take the stairs.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kirrily

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and spacious rooms
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Marlon

Liked: Staff & service, property conditions & facilities
Room are affordabe most of the time bar is nice great location but fees and DEPOSIT policy is exorbitant!! My stay price was Doubled by having to leave a $200.00 deposit.Nice property but not that nice!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rebecca Smith

Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean and quiet. Staff was very friendly at check in and in the lobby bar. We will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Great staff, excellent location, beautifully clean and well designed rooms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elita

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying there. Love the hotel, location and staff!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Loretta

The rooms are small, but decent and clean. The staff are friendly and the location was great. My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

juyoung

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, cool atmoshere, overall the stay was very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, cool atmosphere, helpful staff, clean rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

steven a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, clean rooms and lobby. Front desk staff were very helpful and accommodating when asked to store our bags until our flight.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was tremendous and helpful. Very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
SUPER sweet staff. The lobby/bar area is perfect.
Stayed 1 night in Dec 2025