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The Victoria

4.0 star property
Guests can enjoy the flavors of British cuisine at the Conservatory restaurant or relax in the peaceful garden at this Mortlake neighborhood inn

Choose dates to view prices

The Victoria inn offers a quiet retreat in Mortlake with its garden and welcoming bar. Travelers appreciate the British dishes served at the Conservatory restaurant, the convenience of in-room WiFi, and the attentive staff that previous visitors consistently praise.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Room options

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Showing 1 of 1 room

View all photos for Double Room

Double Room | Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board

Double Room

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 Double Bed

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About the area

Located in Mortlake, a neighbourhood in London, The Victoria is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Richmond Park and Hyde Park. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
View more Inns in London
Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT

What's nearby

  • red deer,Cervus elaphus in richmond park, london
    Richmond Park
    4 min walk - 0.4 km
  • Thames River
    Thames River
    16 min walk - 1.4 km
  • Thames Path
    Thames Path
    16 min walk - 1.4 km
  • Orange Tree Theatre
    Orange Tree Theatre
    10 min drive - 2.0 km
  • Royal Botanic Gardens, Kew
    Royal Botanic Gardens, Kew
    11 min drive - 2.1 km

Getting around

  • Kew Gardens Underground Station
    5 min drive
  • Mortlake Station
    16 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • Artisan Coffee East Sheen
    12 min walk
  • The Victoria
    1 min walk
  • The Plough, East Sheen
    5 min walk
  • Harris + Hoole
    9 min walk
  • Grilandia East Sheen
    7 min walk

About this property

The Victoria

Upscale inn near Richmond Park
Located close to Hyde Park, The Victoria provides a coffee shop/cafe, a garden and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, luggage storage and wedding services
  • Newspapers in the reception
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Is The Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Victoria?

Limited spots are available. There is free parking nearby.

What time is check-in at The Victoria?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Victoria?

Checkout is at 11:00 AM.

Where is The Victoria located?

Located in Mortlake, this inn is 0.2 mi (0.4 km) from Richmond Park, and within 9 mi (15 km) of Hyde Park and Buckingham Palace. Wembley Stadium and Piccadilly Circus are also within 9 mi (15 km). Kew Gardens Station is 28 minutes by foot and Kew Gardens Underground Station is 28 minutes.

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Reviews

The Victoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 199 out of 324 reviews
Rating 8 - Good. 94 out of 324 reviews
Rating 6 - Okay. 20 out of 324 reviews
Rating 4 - Poor. 8 out of 324 reviews
Rating 2 - Terrible. 3 out of 324 reviews

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Friendly staff, great food & good value rooms in a great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay at the Victoria. I like the location. My room was good. Breakfast was good and the evening meal was enjoyable in nice surroundings.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Helen

Good room and excellent breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Fabulous stay such a warm and friendly welcome. Food was amazing . Room was very clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Nice room, great staff - really friendly. I didn’t have breakfast as I was out super early but the dinner was really tasty. Thought it might be a struggle to park as the car park is only small, but mine was the only car there so that was great too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miss Mary

Liked: Cleanliness, staff & service, amenities
Clean modern room that was quiet - Perfect for the stay. Friendly staff at front of house, Matt and team have a cosy pub and provide great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

yu chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
v good breakfast.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

mattijs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. Attached to the pub but speedster building. Great little rooms. Location by Richmond park with easy parking is perfect. The pub is amazing, food is very very good. Perfect little getaway place for a couple or with the family. Can’t wait to go back
Stayed 1 night in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
There was parking on street and a private car park for the pub. The
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Victoria for 2 nights as we were going to the rugby World Cup final at Twickenham. We parked at the rear of the hotel before checking in, which was quick and straightforward. The room was cosy, comfortable and clean. We ate in the restaurant the first night. The food was delicious and the servings were generous and the staff were attentive. We had a cooked breakfast Saturday and the continental Sunday. Both were tasty. Overall we had a great stay and would highly recommend staying here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hidden gem

We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff the rest so so

Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday stay.

The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Kew

Lovely rooms in a tranquil part of south west London attached to a charming pub. Absolutely perfect for a visit to Kew Gardens and Richmond. The rooms were nicely decorated with comfy beds and everything you would need in them; tea, coffee, hairdryer, tv and nice little en suite. Continental breakfast was extra special with each visitor receiving a freshly prepared serving, inclding fruit salad, luxury yoghurt, salami and cheese, toast and the nicest brownie you could hope for. Great choice of hot drinks and cereals too. Would definitely stay again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay

I enjoyed another stay at the Victoria which is an ideal location for me when visiting London. My room was comfortable with a good shower room. Tea and coffee making facilities in the room and bottle of water were greatly appreciated. Looking forward to my next visit.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Excellent stay. Great location to Kew Gardens and Richmond park. Fab breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a find in the leafy suburb of Richmond
Stayed 2 nights in Aug 2025
Verified

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for our visit to Wimbledon and Richmond. Quiet residence near Richmond park and main bus route. Lovely welcome and helpful information given. The weather was so hot so unfortunately the room was too even though a fan was provided. Coukd have done with a fridge in the room for cold drinks etc. Would book again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
No A/C in the room when temperature hits 33 degrees C so it was difficult to have some sleep…
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You would not believe the pub was in such a lovely area and with the high street and all its other offerings so close - so close to London , Heathrow and transport - a gem !
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly host and professional. Lovely decorated small room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Absolutely gorgeous little place. The staff were amazing, so friendly and helpful, especially as we were later checking in than planned and feeling stressed out and tired! The bedroom and en suite were spotless, modern, and quiet, and there was a floor standing fan provided to keep us cool. The bed was super comfy. The breakfast was superb, we opted for the continental; it was fresh and plentiful. Wish we could have stayed longer - will definitely return and have already recommended to family and friends.
Stayed 1 night in Jul 2025