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"Welcoming."

"The staff at the hotel are exceptional and provide outstanding customer service. "

"This was a lovely hotel with a wonderful staff. The view was outstanding, AC kept the room really really cool, dining options were also really delicious and fun. I highly recommend this hotel. "

"We enjoyed the convenience of staying here the night before our early morning flight. We both felt well rested for our holiday after a comfortable nights stay and dinner at the hotel. "

"-"

"Convenient, good services great location 5 min from the Tube"

"Staff was exceptional 👌 "

"Great"

"Everything was just as it always is very clean very efficient very welcoming which is very important. The reception staff helped me a couple of times for which I was very appreciative. Enjoy the food in the restaurant and a lovely glass of wine with very glad to see you had white Zinfandel from California. I have sent an email about the dreadful experience I had with the minicab driver that you arranged for me I think it was with comfort cabs. You might be worried of letting anybody else go with that company and maybe find a different one. I was really quite afraid in the back of that cab."