2/10 แย่มาก
Brian
15 ธ.ค. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Do Not Stay Here, total waste of money.
We arrived promptly at 5pm agreed checkin time, but nobody was there despite texting our good progress of 180 miles drive. We stood outside over half hour in cold windy bleak shabby back street area. Man finally arrived & let us in to poor & very basic place where all was in one room, 1 bed up ladder looking over kitchen sink, another tucked in corner of the same room- - reminiscent of poor lodgings of times past. Despite Full payment for our stay in advance. Man then demanded to photograph driving licence and passport AND he also demanded Debit Card details for £300 advance debit against "any potential breakages" & he said that amount "should be refunded" - or partially - over the following month! I have never had this bizarre virtual cash (Debit Card) additional demands before, and we felt uncomfortable about having passport and driving licence photographed in back street shabby building too. All completely unacceptable & I explained that we would 1st have to examine everything & agree its current poor condition & furthermore, that £300 was likely more than value of entire contents. We declined & he then refused to let us stay without our debit details for additional £300 advance that "should be" refunded over next month and he also refused our stay without photo of Driving Licence & Passport! I have previously had my identity cloned and I declined to take that risk again. We left & found hotel, I wonder if anybody ever gets their Debit Card advance refunded in full?
Brian
เข้าพัก 2 คืน, ธันวาคม 2018