10/10 ดีเลิศ
Sandy
เดินทางกับครอบครัว
7 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We stayed in Japan for two weeks, and this was by far the best hotel of our trip. The staff went above and beyond. They exceeded every expectation we had. From the warm welcome at check-in to the thoughtful tips about luggage transfers, every interaction felt genuine and caring.
I wish we had caught the name of the staff member who checked us in. She was incredibly friendly, patient, and made us feel right at home. Another thoughtful touch was the complimentary bottled water available at the front desk upon request. This is something no other hotel we stayed at offered. On top of that, the front desk staff consistently greeted us with warm smiles every time we returned to the property. It truly reflected the best customer service we experienced in Japan.
The onsen was another highlight of this property. It is tattoo-friendly, spotless, and serene. It was the perfect way to unwind after a long day of exploring. You can even check how busy it is right from your hotel TV.
To top it all off, the hotel’s location couldn’t be better. It is just minutes from Kawaramachi Square where you're surrounded by endless shopping and dining options. We would absolutely stay here again and recommend it to anyone visiting Kyoto.
Sandy
เข้าพัก 4 คืน, กันยายน 2025
