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"Staff were the nicest staff ever. Very clean, so many free perk as well "

"Clean room, great location, excellent food. Service was impeccable."

"Hotel Cross is phenomenal for the price. You honestly get what you pay for and much more. Staff were incredible and nice. They offer toiletries which is wonderful. You’re located in the heart of Kyoto with all the shopping and food within walking distance. I would definitely stay there again when I return to Kyoto. "

"Todo perfecto, amplio , cómodo , limpio "

"Superior corner room was really narrow and felt stuffy. The bathroom needs new grouting as it was quite stained. Front desk staff were lacking in communication skills. Breakfast was the same everyday and not that good. Location was excellent. "

"It was very exquisite experience. Very polite staff and clean room."

"Right across the street from the Nijo station... so it was perfect to catch the train wherever you wanted to go. Loved the shower. My room was on the smaller side but that was fine with us. We were out and about most of the days anyway. I enjoyed the public bath facilities ( separate one for men and women). The water had to be 105 degrees Fahrenheit, it was great. It was relaxing after a day full of walking. My bed was a little hard but I'm very spoiled in my Purple bed at home. Plenty of items for breakfast. Anyway, great location, location, location. "

"Friendly staff, walkable to the man streets."

"It has a great location along the river in Arishyama. It is close to shops and restesturaunts as well. It offers traditional style Japanese rooms and some fantastic traditional dining as well. We asked for a change to our accommodations and staff were very willing to accommodate. Over all would recommend this hotel."