"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
"Be prepared to find a hotel on the side of a hill! This didnt worry us but it could present a problem for people with mobility issues, though they do have a golf cart to transport people from the reception area to the higher areas of the hotel.
We (group of 23 people) mostly loved the staff (There was one staff member who let the whole team down! They made it very clear that they didn't want to be there in the morning cooking our omelettes, which very much spoilt our mornings!) If it weren't...
"as far as accommodations in Kata Beach, it is a great value. it's only a short walk to the beach and it has plenty of parking which parking is hard to find in Kata. 15 minute taxi ride to Patong Beach. very family friendly and not crowded like Patong Beach. definitely better for families."
"Our stay at the Merlin Beach was lovely. Good facilities for adult and children.
Service was lacking considering it is 5 star. However everyone was very friendly. I would come back again."