8/10 ดี
Tracy
เดินทางกับครอบครัว
16 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We truly enjoyed our stay at FS Kantenah. The location was wonderful & wasn’t overly crowded this time of year. The grounds are beautiful & we loved being within the mangrove trees throughout the resort. The staff was friendly & mostly helpful when we had an issue. The general service was nice throughout the resort.
We had a swim up suite & didn’t use it as much as expected because the FS pool wasn’t crowded at any point.
Also… the FS pool has to be one of the best designed pools we’ve ever used.
The service at this pool was also impeccable, thank you Lizbeth and Maria!!
We enjoyed all of our meals and the ice cream is wonderful. Just keep in mind that cooking styles vary between countries.
The let downs:
the junior club was a major disappointment in the evening. It should be geared towards 8-13 year olds because 15-19 year olds don’t want to go to a “pajama party”.
They do a great job with activities at the FS pool for kids age 6-12 & they should focus on that age group for the evening activities as well.
FS Kantenah, if you want suggestions, let me know.
The butlers were very nice & always helpful when they could quickly solve our problem. But, if the issue needed to be fixed the next day, the ball was dropped, especially if the butler was not the same person.
While picky, the rooms could benefit from some more humidity control. Everything always felt a bit “damp”. It would also help with overall room comfort.
We would certainly return again!!!
Tracy
เข้าพัก 6 คืน, ตุลาคม 2025
