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Reviews of Nishiyama Onsen Keiunkan

3.5 out of 5
Nishiyama Onsen Keiunkan
Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 74 reviews" "
Rating 8 - Good. 6 out of 74 reviews" "
Rating 6 - Okay. 4 out of 74 reviews" "
Rating 4 - Poor. 1 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unique and once-in-a-lifetime experience
Stayed 1 night in Apr 2024

6/10 Okay

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Tuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Unique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
Stayed 1 night in Jan 2024

10/10 Excellent

ROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
Stayed 1 night in Dec 2023

10/10 Excellent

Chieh-An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chokpitak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suit for family and couple with no small kid otherwise u might not b able to finish the dinner course or even breakfast coz sometime kid can’t be neat and tidy during those time. A a bit more older is great. Everything just great as the way it should. This was my 2nd time here. Love it here

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

mark

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing going to a place with so much history, can't fault anything. Staff were helpful and informative, rooms traditional, food great. No complaints at all
Stayed 1 night in May 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distinctive, unique, historic, amazing place! I hope to return one day. Thankfully as a vegetarian (I let them know ahead if time) I enjoyed delicious meals as well.
Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Riley

Stayed 2 nights in Feb 2023

10/10 Excellent

DAISUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very far from the city, so it took us some time to got there. Therefore, the surrounding area was very quiet and the hot springs were great,I and my wife were very relaxed.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely a place to experience Japanese hospitality. Included were kaiseki meals that we did not expect, wagyu beef included. The outdoor private onsen was a luxury. It is a very remote and private retreat….

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I've ever stayed at in my life.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not disappoint
Lovely relaxing stay in a beautiful environment. Highly recommend.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely stunning, and the staff and hospitality are fantastic. Some of the fixtures and fittings are a little bit dated, but that isn't really why you'd go there - and a 70's Japanese toilet still makes my one at home look like a long-drop anyway. The hot spring baths themselves are incredible
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very attentive and nice. Our room and view were beautiful. Wifi excellent. The hot springs were excellently maintained and very serene. The meals (dinner and breakfast) were extremely interesting and elaborate, but only so-so in terms of flavor. (I'm an American, but am generally a big fan of a wide range Japanese foods; this was not my favorite.) We were sort of disappointed that, despite the age of the hotel as an organization, there is apparently no trace of old structures, so it was hard to tell that it was more than 10 years old.
Stayed 1 night in Sep 2019

8/10 Good

Hideya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

???

Liked: Staff & service, property conditions & facilities
接客もよく満足でした
Stayed 1 night in May 2024

6/10 Okay

アキラ

Disliked: Cleanliness, staff & service
自販機のビールが冷えていなく、 製氷機もなく、部屋で飲める物に限りがあった。ルームサービスも21時までと早く、ルームサービスで注文した際に中居さんの対応悪く、お盆が汚れていた。 料理、お風呂に関しては満足でした。 老舗旅館にしてはサービスが全体的に行き届いていなかったと思います。
Stayed 1 night in May 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
温泉が素晴らしかった。4時間以上かけてきた甲斐があった。 昔の建物のことなど教えていただき、旅館業に事業を切り替えられた歴史も大変勉強になった。
Stayed 1 night in May 2024

10/10 Excellent

とおる

Liked: Cleanliness, staff & service, property conditions & facilities
口コミの通り素晴らしい旅館。 自然を感じられて癒やされる。
Stayed 1 night in Apr 2024

10/10 Excellent

LUDWING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia fabulosa!
Stayed 1 night in Apr 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

KIMIKO

Stayed 1 night in Jan 2024

10/10 Excellent

Orranut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
นิชิออนเคอุง
เป็นที่พักที่มีมนต์ขลังมากๆ เก่าแก่แบะยังคงสภาพได้ดี พนักงานเอาใจใส่มากๆมีครามตั้งใจดูแลลูกค้าดีมากๆแม้กระทั่งคุณลุงที่เป็นคนจัดเรียงจัดเก็บรองเท้า ประทับใจสุดๆ
Stayed 1 night in Dec 2023

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JiYUN

Stayed 1 night in Dec 2023

10/10 Excellent

Ana Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Terumi

Liked: Cleanliness, staff & service, property conditions & facilities
高齢な母との宿泊のせいだったか予約のお部屋をグレードアップいただき、とても快適で優雅に滞在させていただきました。ご配慮に感謝です。
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Erick Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Christoph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr ruhige Unterkunft mit langer Historie, tollen Onsen, hervorragenden japanischen Speisen und sehr zuvorkommendem Personal.
Stayed 1 night in Sep 2023

10/10 Excellent

ミチオ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023