Travelers find relaxation in natural hot springs at this Lake Ashi retreat, where unwinding options range from soaking in mineral waters to karaoke fun
Near Lake Ashi and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko offers an indoor mineral hot spring for peaceful soaking. Enjoy scenic terrace views, garden strolls, free WiFi, and an arcade/game room with helpful staff ready to assist.
Motohakone, a neighbourhood in Hakone, is home to Livemax Resort Hakone Ashinoko. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Don't miss out on a visit to Hakone Kowakien Yunessun. Visit our Hakone travel guide
Located close to Ōwakudani and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko provides an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Other perks at this hotel include:
Free self-parking
Buffet breakfast (surcharge), hot springs on-site and barbecues
A lift, a 24-hour front desk and karaoke
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Livemax Resort Hakone Ashinoko offer comforts, such as Hot tubs and premium bedding, as well as perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Spring water baths, bidets and free toiletries
Wardrobes/cupboards, fridges and children's slippers
Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Hosted evening meal available daily for a fee of JPY 3,000; reservation required
Things to do
Arcade/game room
Hot springs
Hot tub
Karaoke
Sauna
Family friendly
Arcade/game room
In-room refrigerator
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Terrace
Spa
Hot springs
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Lift (180 centimetre wide door)
More
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Spring water bathtub
Toilet paper
Towels provided
Entertainment
Flat-screen TV
MP3 dock
Food and drink
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 1500.00 per person
Hosted evening meal: JPY 3000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
Property is also known as
LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone
Frequently asked questions
Is Livemax Resort Hakone Ashinoko pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Livemax Resort Hakone Ashinoko?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Livemax Resort Hakone Ashinoko on 13 Mar 2026 start from ฿6,029, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Livemax Resort Hakone Ashinoko?
Self-parking is free at this property.
What time is check-in at Livemax Resort Hakone Ashinoko?
Check-in start time: 3 PM; check-in end time: 10 PM.
What time is check-out at Livemax Resort Hakone Ashinoko?
Checkout is at 11 AM.
Where is Livemax Resort Hakone Ashinoko located?
Located in Motohakone, this hotel is 1 mi (1.7 km) from Lake Ashi and 1.5 mi (2.5 km) from Ōwakudani. Hakone Gora Park and Hakone Kowakien Yunessun are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Livemax Resort Hakone Ashinoko Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
The place is amazing as long as you keep I'm mind that everything around for miles closes at 5 pm and busses stop at 7:00 depending on your location. The hotel staff we're super helpful and genuinely happy to help. Breakfast and dinner at the hotel was wonderful. Private onsen is great to experience onsen but privately.
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Julia
6/10 Okay
Soryn
15 May 2024
Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring.
The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Xochitl
Stayed 2 nights in Sep 2023
8/10 Good
Andres
6 Sep 2024
Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent.
The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor.
It was an ok experience, but not sure it was worth the price
This hotel is so full of mold that I got sick and had to leave after one night.
I recommend that the facility is shut down pending major renovation.
The staff were kind and treated me well, I think that it is a management level issue.
The carpet in my entrance was soaking wet at all times and both bathrooms in my room smelled heavily of mold. I gave it a chance, but after sleeping I went down to breakfast and realized how severe my mold allergic reaction symptoms were so I went back to my room where I found that the clothes I had left outside of my suitcase overnight had gotten wet from just being in the room and upon entering the room my allergies increased so I packed and left.
After getting fresh air my symptoms improved rapidly which underlines that the problem was at the hotel.
I am surprised that rooms this expensive are so terrible.
The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
The Hotel itself seems kind of outdated, but it was still a pleasant stay. The room was spacious and the in-suite bath was as expected. The staff were very friendly and accommodating.
Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent.
Note that taxi or other car share services are basically nonexistent.
We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Nicola
Stayed 1 night in Oct 2024
8/10 Good
Jessie
23 May 2023
Liked: Cleanliness, staff & service
Good for the price. Small public bath but no one else was in it so rather relaxing. Buffet breakfast was small and limited, but it did the job. Hard to get to, no restaurants open for dinner except 1. Last bus around 7-8pm. Lots of hills. Staff were nice.