Itoen Hotel Shikisai

Property class: 3

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Reviews

6.6 out of 10
Itoen Hotel Shikisai provides amenities, such as an indoor mineral hot spring (onsen) and an arcade/games room. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.

Popular amenities

  • Parking included
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room (Small Window, Half Board)

A hotel room with two beds, a desk with a computer and a television, and a painting of a forest on the wall.

Twin Room (Small Window, Half Board)

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Room, Private Bathroom, Half Board

A room with a bed, wooden wardrobe, and a window with a view of buildings and greenery.

Japanese Room, Private Bathroom, Half Board

  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese Room, Shared Bathroom, Half Board

A traditional Japanese room with tatami flooring, a low table, and two beds with white bedding.

Japanese Room, Shared Bathroom, Half Board

  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese Room with 2 Single Beds, Half Board

A hotel room with two beds, a nightstand, a lamp, a picture on the wall, and a window with curtains.

Japanese Room with 2 Single Beds, Half Board

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 7 Single Futons

Twin Room (Small Window)

  • Sleeps 2
  • 2 Single Beds

Japanese Room, Private Bathroom

  • Sleeps 8
  • 8 Single Futons

Japanese Room, Shared Bathroom

  • Sleeps 8
  • 8 Single Futons

Japanese Room with 2 Single Beds

  • Sleeps 9
  • 2 Single Beds and 7 Single Futons
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About the area

Yugawara is home to Itoen Hotel Shikisai. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Atami Sun Beach and Lake Ashi. Yuenchi Apio and Acao Forest are also worth visiting. Visit our Yugawara travel guide
Map
235, Miyakami Yugawaramachi, Ashigarashimo, Yugawara, Kanagawa, 259-0314

What's nearby

  • Nishimura Kyotaro Museum
    6 min walk - 0.5 km
  • Gojyo Shrine
    9 min walk - 0.8 km
  • Yugawara Tourism Hall
    15 min walk - 1.3 km
  • Kogomenoyu
    18 min walk - 1.5 km
  • Manyo Park
    19 min walk - 1.6 km

Getting around

  • Yugawara Station
    2 min drive
  • Tokyo (HND-Haneda)
    131 min drive

Restaurants

  • 湯河原惣湯
    15 min walk
  • 玄関テラス
    15 min walk
  • ウェンズデー
    15 min walk
  • ビールスタンドかどや
    13 min walk
  • 鳥助
    4 min walk

About this property

Itoen Hotel Shikisai

  • Ryokan near Atami Sun Beach
  • Itoen Hotel Shikisai provides amenities, such as an indoor mineral hot spring (onsen) and an arcade/games room. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • Free self-parking
    • Free train station pick-up, bike hire and hot springs on-site
    • A gift shop, karaoke and a lift
  • Room features
  • All 78 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
  • Other amenities include:
    • Toilets with electronic bidets, baths or showers and free toiletries
    • Fridges, heating and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from JR Yugawara Station only.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Renovations and closures

The property is closed between 01 May and 31 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Itoen Hotel Shikisai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Itoen Hotel Shikisai?

Self-parking is free at this property.

What time is check-in at Itoen Hotel Shikisai?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Itoen Hotel Shikisai?

Checkout is at 11:00 AM.

Where is Itoen Hotel Shikisai located?

Situated in Yugawara, this ryokan is within 1 mile (2 km) of Nishimura Kyotaro Museum and Manyo Park. Yugawara Beach and Mamoru Shigemitsu Memorial Hall are also within 3 miles (5 km). Yugawara Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Itoen Hotel Shikisai Reviews

6.6

5.8

Cleanliness

8.0

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 17 out of 55 reviews
Rating 4 - Poor. 11 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
雰囲気が良い
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

とても綺麗で過ごしやすかったです。ありがとうございました¨̮⃝
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が古い。喫煙をOKの部屋に当たってしまい匂いが酷かった。洗面所にコンセントをさせずドライヤーをかけづらかった。あちらこちらの呼称が気になった。
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Cleanliness
部屋が少し暑すぎた 隣の部屋の声がうるさかった
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂の温度が適性。ただ　打たせ湯、ジェットバスが稼動してない。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
古い建物だけど施設はしっかりしている
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂脱衣場特に洗面所に髪の毛がすごく落ちていたもう少しお掃除をまめにして欲しい。
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

ウォシュレットが壊れていた。窓がものすごく小さかった、
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Staff & service
飲み放題なので十分飲めました、大満足です。
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
館内アクセスが悪いためか、ホテル内でよく道を間違えている人を見かけました。自分も一度間違えました。また厨房近いためか、朝早くとやる遅くまで手押し台車の歯車の音がうるさかったです。
Stayed 1 night in Oct 2023
Verified review

8/10 Good

バイキングと飲み放題は良かった。ホテルは普通でした。
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
Webで予約し、電話確認は必要ありませんとのことで、当日ホテルに行くと名前がないと言われて。とても気分がめいりました。 娘夫婦と孫の誕生日祝いをかねて １日遊んで来たら…ホテルのせいではないと思いますが「名前がないんですよねぇ」って えっ？あたしが嘘ついてる？予約ちゃんと してない？みたいに…一瞬嫌な気分でした。 結局、名前が先になっていて名字が 後になっていて見つけられなかったらしいです。確定のメールはちゃんと名字が先になっていたのに、とても不思議で不安しかありませんでした。大丈夫ですよとか何か 安心させてくれるような言葉がほしかったです。
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Staff & service
温泉♨️はとても良い
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort
予約の時に夕飯は７時とお願いしていたのにチェックインの時にその時間は埋まってるので５時になりますと言われ、慌しかった。 室内の壁、襖がシミだらけで汚かった。
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
家族連れにオススメです！
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Staff & service

朝食バイキング飲み放題はここだけ

時間帯ではチェックインが時間がかかります。特に団体などと同じになると結構時間がかかります。館内も複雑で慣れないと食事会場や温泉にたどり着けません。川沿いだと結構川の流れの音が気になります。ただこの値段でバイング飲み放題はほかにはないので我慢できる範囲です。
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
清潔感にかける 大浴場内の脱衣所の場所に ドライヤーが一台もなく不便 食事会場の手袋使用はわかるが 使ったあとの手袋はテーブルにおいて の食事なのか不衛生だ。 きちんと説明を事前にして欲しい。 2度と利用したくありません。
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
チェックインのスタッフが忙しいのか 説明も対応もよろしくありませんでした。
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった所は別注の料理とアルコール飲み放題は良かったです。悪かった点はお風呂が遠すぎるのと設備が所々故障が多かった
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
スタッフは少ないながらも一生懸命にやっていました。
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Room comfort

ゆっくりできました

今回、一人旅で料金を抑えたかったため利用させていただきました。 到着するとすでに布団が敷いてあり、朝夜バイキング形式だったため、スタッフの方が途中で入ってくることもなく、一人の場合は気を遣わず済むため、むしろこの形式で良かったと思いました。部屋も4人部屋ぐらいの広さがあり、一人には十分すぎる広さでした。 大浴場は多くても5人ぐらいしか入っておらず、ゆたっりは入れたため、4度も入ってしまいました。 食事は夕食70分、朝食40分の時間制限があり、前半後半の2部制でした。 今回はどちらも後半でしたが、夕食の会場に行くと、前半のグループがまだ食事をしており、席が空いていない、かつ、食事も残り物しか無いような感じでした。 同じようなことを口にしているお客さんが複数いました。 途中で席に案内されましたが、前半のグループの方の席を切り離して座ることになったため、蜜になるだけでなく、周りの人から注目を浴びたため、嫌な思いをしました。食事の時間も実質40分ぐらいしか無かったです。 前半が18:00開始、後半が18:30開始でしたが、後半を18:50開始ぐらいにすると、バランスが良かったのではないかと思います。お酒の種類が豊富だったため、酒好きの方には最高だと思いますが、食事は残り物が多かったことと、質的にも満足できるものではありませんでした。 朝食は和食中心でしたが、混み合っていることもなく、また、味も全体的に美味しかったです。 改善点を踏まえても、コスパは最高で、ゆったりもできたため、また湯河原に来ることがあった際は、是非泊まりたいと思います。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

The included buffet dinner and buffet breakfast were great and included all-you-can-drink sodas, tea, and coffee. All dishes were cooked and flavored for the Japanese people. They were tasteful, plentiful, and fresh. The bathroom was clean and fresh. The tub was big enough for a nice bath. A/C was quiet and cold for the summer heat. The room was big enough for us and bright. The leather chair in the room was old and ripped. The carpet was old. The pillow is soft and nice. The twin beds were big for us but not comfortable.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

過ごしやすいです

とても過ごしやすいです。 コンセントがベッドの枕に近いところになかったですが、延長コードが床に延びてます。 建物がいくつかに別れており、風呂や朝食会場に行く連絡通路が限定階にしかないですが、特に難点に感じませんでした。
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Disliked: Staff & service

なかなか

年季の入った建物だけどだいぶ手を入れてる感じは伝わりました 川の流れの音に癒されました！ お風呂は男女入れ替えでどちらも入浴しましたが露天風呂の温度が39℃とちょっとぬるめで自分には物足りなかったかな～
Stayed 1 night in May 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適さなしの古ホテル

建物が古く館内が迷路のようで食事場所へ行くのに迷子になる。アルコール飲み放題のせいか食事時間が短かすぎる。 部屋の清潔さが感じられない。虫はいるし窓サッシは汚れ。殺虫消毒してほしい。他のグループホテルのほうがまだいい。
Stayed 1 night in Apr 2021